Community Manager

Community Manager Location: Remote Type: Full-Time 9-5 (working hours aligned with PST) Compensation: $3,000/month Platform: Mighty Networks Reports to: CEO / Client Success Manager About the Company A fast-growing education and media company helping entrepreneurs build thriving businesses through digital courses, coaching programs, memberships, live events, and online communities.Were seeking a Community Manager who brings together people-centric communication, creativity, and structured execution to elevate the member experience inside our Mighty Networks community. Role Overview The Community Manager is the central point of member engagement and satisfaction. Beyond moderation, this role focuses on cultivating relationships, creating meaningful interactions, and shaping the community environment. Main goal: Ensure every member feels supported, engaged, and part of a meaningful community. Key Responsibilities 1. Community Engagement & Support Monitor Mighty Networks daily; respond to chats, questions, and discussions with warmth and professionalism. Maintain a positive, values-aligned tone in all interactions. Deliver a white-glove member experience from onboarding through program completion. 2. Content & Communication Create and schedule community posts, polls, challenges, and updates that drive participation. Host weekly or biweekly accountability/coaching calls (camera on). Support community events and program launches with timely reminders and communication. 3. Product & Curriculum Support Help position programs and offers clearly within Mighty Networks (navigation, visuals, messaging). Collaborate with the team to refine curriculum, discussion prompts, and learning activities. Provide insights on member engagement and suggest improvements. 4. Collaboration & Reporting Work closely with marketing, operations, and client success to ensure consistent messaging and member care. Track engagement trends and report recommendations to leadership. Qualifications 1-3 years of experience managing or moderating online communities (Mighty Networks, Kajabi, Discord, etc.). Excellent written and verbal communication; strong emotional intelligence. Confident on camera for live sessions . Organized, proactive, and reliable in follow-through. Creative mindset with ideas for improving engagement and user experience. Passion for personal development and helping members succeed. Hiring Process 1. Initial interview with the Zabota team 2. Interview with the client 3. Second interview and/or test task (if required) 4. A final decision and official offer Please note that only shortlisted candidates will be contacted.