Communications Associate

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The P1 Internal Communications Associate supports the delivery, coordination, and continuous improvement of internal communications for the account team. This role is ideal for an individual with strong attention to detail, creativity, and effective communication skills, eager to develop their career within a dynamic, collaborative environment. This role sits on the Culture & Engagement (C&E) Team which maintains a bird’s eye view of all lines of business on the JLL @ Capital One account to ensure we’re telling the holistic story of how we create impact in a memorable way. We are responsible for upholding the culture values and behaviors chosen by our account through strategic written and visual messaging, onboarding, events, learning opportunities, and overall account administration. Our goal is to ensure each member of the account team feels engaged, included and informed so they can provide exceptional service to our client. This is a remote position and is open to applicants from any state in the US. If you prefer an in-office or hybrid working environment, offices are in Richmond (VA), Tysons (VA), New York (NY), Plano (TX) and Chicago (IL). Key Responsibilities Develop engaging written and visual content—including PowerPoint presentations, newsletters, email campaigns, SharePoint portals, and other materials—for internal initiatives and communications. Draft, edit, test, and distribute internal communications such as email newsletters, announcements, case studies, one-pagers, and updates specific to the client account, maintaining accuracy and attention to detail in all deliverables. Assist in facilitating messaging and employee engagement on Slack and similar collaboration platforms, actively supporting events and activities that creatively connect and inform the account team. Assist with coordination of account-related events, including large-scale events, town halls, vendor coordination, and employee engagement activities. Participate in and communicate account-wide culture initiatives to foster a vibrant and inclusive working environment. Build and maintain strong, trusting relationships throughout the broader team by collaborating with account teams to gather information and develop tailored messaging for various internal audiences. Manage and update the internal SharePoint site, producing presentations and supporting materials for internal meetings and initiatives as needed. Monitor feedback and engagement metrics to evaluate communication effectiveness and recommend improvements. Provide administrative support for communications projects, including scheduling, document management, and reporting. Required Qualifications Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related discipline. 0-2 years of relevant professional experience (internships or volunteer experience within communications or client services acceptable). Proficient in Google Workspace (Surveys, Chat, Drive, Docs, Sheets, and more). Strong design proficiency with Microsoft Office Programs (Forms, Word, PowerPoint, Excel, SharePoint, and Outlook). Well-honed verbal, written, editing and listening skills. Strong organizational and project management abilities. Familiarity with internal communications and employee engagement concepts. Mindful attention to detail and a love for digging into data to pull out its story. Strong people skills with an elevated level of emotional intelligence. Preferred Qualifications Experience with digital communication tools (SharePoint, Zoom, Slack, email platforms such as Poppulo). Experience with Adobe Suite a plus. Prior experience supporting internal communications within an account or client-focused environment. Knowledge of best practices for engaging distributed or remote teams. Competencies Attention to detail Creativity Collaboration and teamwork Initiative Adaptability Professionalism Discretion and confidentiality What You Can Expect from Us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where diverse people work naturally together to achieve remarkable things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay. We’ll offer you a competitive salary and benefits package. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...Apply today! About JLL We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 110,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 55,300.00 – 60,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –McLean, VA, Plano, TX, Richmond, VA, Riverwoods, IL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. 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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. 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