Commercial Lead

Commercial Lead – UK & Ireland | Diversey Diversey, a Solenis Company, is a global leader in cleaning and hygiene solutions. We partner with major B2B customers across multiple sectors, delivering innovative technologies and exceptional service. We are now seeking a Commercial Lead to drive commercial performance, strengthen customer partnerships, and lead a high‑performing national accounts team. Remote (UK/Ireland) with extensive travel Diversey UK & Ireland is seeking an experienced Commercial Lead to define and deliver the Sales & Service growth strategy across the region. This senior leadership role carries full accountability for profitable growth, customer retention, commercial excellence and the performance of a multi‑layer commercial organisation. If you are a proven commercial leader who thrives in a fast‑paced, data‑driven environment, this role offers the opportunity to make a significant impact. About the Role Sales & Service Strategy Own and execute the UK&I commercial plan to deliver revenue, margin and profitable growth. Embed a disciplined operating model across Sales and Service, ensuring resources align to customer value and growth priorities. Set direction and performance expectations for Heads of Department, ensuring coordinated execution across regions. Retention, Churn Reduction & Loss Prevention Lead a structured approach to protecting the customer base and minimising churn. Strengthen governance around contract renewals, service delivery and customer engagement. Drive consistent account planning and QBR cadence to identify and mitigate risk early. Profitable Growth & Price Execution Own annual price increase delivery, including segmentation, negotiation strategy and realisation tracking. Improve margin through value selling, portfolio optimisation and disciplined commercial decision‑making. Maintain strong forecasting and commercial governance. New Business & Market Leadership Ensure the BDM organisation builds and converts a high‑quality pipeline. Maintain strong external presence and industry engagement. Build sector‑focused growth plans informed by customer needs and competitor insight. Leadership & Culture Lead, coach and develop multi‑layer teams across Sales, Service, Inside Sales, National Accounts, Regional Teams and Demand Planning. Build a culture of accountability, collaboration and high performance. Strengthen capability in value selling, negotiation and commercial discipline. Commercial Excellence & Operating Rhythm Drive data‑led performance management using CRM and internal systems. Ensure high standards of pipeline management, forecasting and actionable reporting. Collaborate cross‑functionally with Marketing, Supply Chain, Finance, Product/Innovation, HR and Operations. What You Bring Senior commercial leadership experience across Sales and/or Service organisations. Strong track record in retention, growth, price execution and margin management. Credible leadership presence with customers; able to influence at executive and operational levels. Comfortable operating in a metric‑driven environment (CRM, forecasting, performance cadence). Experience in hygiene, chemicals, solutions‑led B2B or distributor‑led markets. Exposure to tendering processes in regulated sectors and building compliant, commercially robust submissions. Travel Remote‑based role with extensive travel across the UK & Ireland, plus occasional European meetings. At Diversey, a Solenis Company We are relentlessly pursuing our purpose to go beyond clean to take care of what’s precious. In today’s world of increasing resource scarcity - including water, energy, materials, and labour - we need to achieve more with less for the well-being of today’s generations and for future generations. We stand behind every committed leader and employee of our customers, across all levels of the organisation. We stand with the buyer, the chef, the building service contractor, the food processing manager, the nurse, the doctor, dairy processor, the hotel cleaner, head teacher, the store manager and many more who understand that hygiene and infection prevention are imperative to their business, their customers, their reputation, and the environment.