Commercial Chief of Staff

As **Commercial Chief of Staff**, you'll work directly with our CEO and Head of Sales to drive critical GTM initiatives that directly impact our 2026 revenue and pipeline goals. This is a high-leverage position where you'll own key outcomes for the company. **This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California.** ### What You'll Do Strategic Outreach & Campaigns * Own the operational execution of major company moments—product launches, partnership announcements, customer case studies * Identify creative, non-obvious ways to create pipeline through events, content, and community * Ideate and execute on customer conferences, taking the idea 0→1 and then building a playbook on it Customer Intelligence & Deal Support * Conduct deep research on target accounts before key sales conversations—org structure, strategic priorities, competitive landscape, decision-makers * Create compelling, customized materials that arm sales with insights and differentiation * Support strategic deal cycles with research, analysis, and coordination GTM Operations * Build scalable processes and playbooks that allow the commercial team to move faster * Introduce new tooling and agents, creating leverage through technology * Track and report on key GTM metrics; surface insights that drive decisions * Be the connective tissue between sales, marketing, product, and leadership—ensuring alignment and smooth execution ### What We're Looking For * 4+ years of experience in business operations, strategy & ops, management consulting, or a generalist role at a high-growth startup * Commercial orientation: you understand how businesses make money, think about pipeline and revenue, and have a natural inclination toward customer-facing work * Execution over strategy: you'd rather get something done than talk about it. You're resourceful, scrappy, and relentlessly practical * Ownership mentality: you don't wait to be told what to do. Given an objective, you figure out the path and execute—adapting as you learn * Strong communication: you can coordinate across teams, manage external partners, and communicate clearly with executives * Analytical capability: you're comfortable in spreadsheets and can turn data into insights. Bonus if you have SQL or similar skills * Thrives in ambiguity: you're energized by fast-moving environments where priorities shift and you need to figure things out on the fly **Nice to Have** * Experience at a Series A - C B2B startup, particularly in enterprise software * Background in consulting (McKinsey, Bain, BCG, or similar) * Exposure to and interest in healthcare ### Why This Role * **High impact:** You'll directly shape how we build pipeline and scale revenue. Your work will be visible at the highest levels of the company * **Learning & growth:** Work alongside experienced operators and executives. This is a launchpad for future leadership roles in GTM, strategy, or general management * **Ownership & autonomy:** We trust people to own outcomes. You'll have the freedom to run your initiatives and the support to succeed * **Mission that matters:** Healthcare is broken. We're building AI that makes it work. Every deal we close means better patient outcomes.