COL - Data Specialist (eCommerce & Operations)

Job Title: Data Specialist (eCommerce & Operations) Contractor Fee: $3,600-$4,140/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent. About This Role: We’re hiring a Data Specialist to support established 8–9 figure eCommerce brands across apparel, CPG, sporting goods, home, and pet. This role focuses on connecting ERP, Shopify, 3PL, EDI, and analytics systems, building reliable data pipelines, and automating operational workflows. The ideal candidate is technically strong, operationally aware, and comfortable working closely with COOs and Supply Chain leaders in a high-growth, multi-channel environment. Key Responsibilities: Connect and maintain integrations between ERP (NetSuite), Shopify, 3PL, WMS, and EDI platforms Build and manage clean, reliable data pipelines across operational systems Write and optimize SQL queries for reporting and data validation Develop dashboards and reports for inventory, orders, wholesale, and finance Build and maintain automations using tools like Parabola, Zapier, and Make.com Audit data accuracy across systems and proactively resolve discrepancies Improve operational workflows by eliminating manual processes Support wholesale/B2B data operations and EDI integrations Partner with Ops, Supply Chain, and Finance leaders on data-driven decisions Document system architecture, workflows, and automation logic for scalability Software/Platforms/Tools: NetSuite or comparable ERP systems Shopify (DTC) and Wholesale/B2B platforms SQL (advanced query writing) Parabola, Zapier, Make.com or similar automation tools EDI platforms (SPS Commerce, Celigo, Orderful – plus) Google Sheets / Excel (advanced) BI and reporting tools 3PL/WMS systems Slack & Google Workspace Marketing analytics tools (Northbeam, Triple Whale – plus) Qualifications: 3–5 years of freelancing experience. Excellent written and verbal English communication (C1 or C2 level) 3–5+ years in data, systems, or operations roles within eCommerce Strong hands-on NetSuite or ERP experience Advanced SQL proficiency Proven experience building automations Experience supporting $20M+ revenue brands preferred Strong understanding of inventory, fulfillment, and wholesale data Experience in multi-channel environments (DTC + B2B) Independent, proactive, and systems-oriented Shift Schedule: Monday to Friday, with required overlap during U.S. business hours