Clinical Workflow Specialist

Operating as a key strategic consultant, the Clinical Workflow Specialist aligns PDC's extensive global offerings—from printers and scanners to identification media—with the practical needs of acute and non acute environments. In this role, you will champion the clinical "voice of the customer" for our Global Portfolio group, while delivering the technical and workflow mastery required to support regional and channel sales in achieving revenue targets and enhancing patient safety. This is a remote role based in the U.S. Integrating Clinical Excellence Throughout the Sales Lifecycle and Global Product Development You will serve as an essential strategic partner throughout the entire sales process, ensuring that PDC’s identification solutions are seamlessly embedded into hospital operations rather than simply purchased. Pre-Sales Phase: Discovery and Strategic Planning Gap Analysis for Clinical Environments: Direct comprehensive assessments of current versus future states to pinpoint and address potential safety vulnerabilities within existing medical facility workflows. Cultivating Stakeholder Alignment: Coordinate across the critical intersection of IT, Clinical, and Supply Chain departments to build consensus and unified direction prior to the quoting process. RFP Content Validation: Contribute expert clinical evidence and technical specifications to RFP responses, guaranteeing that proposed solutions adhere to HIPAA and JCAHO safety requirements. Active Sales Phase: Validation and Pilot Trials Oversight of Proof of Concepts: Manage the clinical components of product pilots, such as pharmacy labeling or bedside scanning, to encourage user adoption and eliminate inefficient operational workarounds. Clinical Workflow Visualization: Construct detailed mapping of clinical pathways to illustrate how PDC’s media and hardware solutions effectively minimize cognitive demands on nursing and technical staff. Post-Sales Phase: Full Adoption and Continuous Optimization Consultancy for Implementation: Act as the primary clinical subject matter expert during system go-lives, ensuring that all hardware settings are fully synchronized with Cerner or Epic EMR protocols. Demonstrating Realized Value: Execute post-implementation reviews at the 6- and 12-month marks to track improvements in specimen accuracy and labeling, fostering deep, long-term client partnerships. Global Portfolio Liaison Feed real-world clinical feedback back to the Global Portfolio team to influence the roadmap for future scanners, printers, and connected care technologies. #LI-NE1