About Heart Rhythm Clinical Research Solutions
We bring science, data, and collaboration together in a single, full-service CRO model powered by real-world evidence (RWE).
By combining deep cardiovascular expertise, an engaged and diverse network of physicians, and close client partnerships, we transform data into evidence that fuels innovation and leads to better care.
Our growing network of experts and institutions powers every project we deliver — enabling collaboration,
scalability, and measurable results.
270+
Cardiovascular
Specialists
100+
Signed Data Sharing Agreements
3+
New Sites per Month
4
Countries represented
About the role
The Clinical Monitor performs site monitoring and site management activities to assess the progress of projects at assigned investigative/physician sites (either on site) and ensures clinical studies are conducted, documented, and reported in accordance with the clinical protocol, HRCRS and Sponsor Standard Operating Procedures (SOPs), ICH-GCP and/or all applicable local and federal regulatory requirements.
The Clinical Monitor represents clinical monitoring on assigned Study Teams, under the oversight of the Sr. Clinical Operations Manager and the Project Manager. This role is also responsible for assessing clinical trial site performance and the effectiveness of monitoring activities through monitoring visit report review and metric tracking; communicating issues, risks and mitigation strategies to the Project Manager and Sr. Clinical Operations Manager; and contributing to the development and maintenance of study-level documentation.
What you'll do
Conducts review of monitoring visit reports and associated visit deliverables; evaluates site compliance, escalates identified noncompliance per project plans, and contributes to corrective and preventative action planning
Performs tracking activities for monitoring visit scheduling, performance, and completion of monitoring visit deliverables to ensure compliance with project plans and HRCRS SOPs
Constructs or contributes to the construction of project documentation including the following: project plans, monitoring visit tracking tools, visit reports, and site and/or CRA training materials, additional documentation at the request of Project Management or Clinical Operations Manager
Provides site management and escalation, proactively identifying site- and study-level risks through analysis of monitoring findings, study metrics, KRIs, and site performance trends; partners with Project Management and cross-functional stakeholders to implement mitigation and corrective/preventive actions aligned with the monitoring plan.
Proactively identifies site and study-level risks through analysis of monitoring findings, study metrics, and site performance trends and collaborates with Project Management to implement mitigation strategies in alignment with the monitoring plan.
Conducts risk-based monitoring activities including source data verification review of appropriate site source documents and medical records. Verifies the required clinical data entered in the case report forms are accurate and complete and utilize query resolution techniques remotely and on-site.
Verifies site informed consent process is adequately performed/documented for each subject.
Routinely reviews the Investigator Site File for accuracy, timeliness and completeness. Reconcile the ISF with the Trial Master File and collect any outstanding documents.
Serves as primary point of contact with study site personnel. Documents all activities and communications with the site via confirmation letters, follow-up letters, monitoring visit reports, communication logs and other required project documentation. Follow up on action items to ensure timely completion.
Trains site staff on protocol, study procedures, EDC and other study specific systems.
Prepares for and attends Investigator Meetings and sponsors face-to-face meetings.
Coordinates documentation with site for IRB applications and renewals as needed.
Completes proper submission of documentation of training, and documentation of hours worked (contractor or hourly employees only)
Adherence to HRCRS or client SOPs (as applicable), and professionally represent HRCRS in business interactions
Demonstrates accountability by completing all mandatory training on time and in accordance with company requirements.
Regular and reliable attendance
Other duties as assigned
Qualifications
Bachelor’s degree, ideally within a scientific or healthcare field, a healthcare certification, or an
equivalent combination of education, training and experience
-3 years of relevant experience
Must have a thorough understanding of current ICH-GCP and applicable FDA regulations
Ability and willingness to travel domestically 60%-80%
Strong interpersonal skills and ability to forge relationships with clinical sites and colleagues
Excellent oral and written communication skills, with ability to articulate issues
Self-management skills, including ability to multi-task
Attention to detail and accuracy in work
Well organized, with strong problem solving and time management skills
LOCATION AND TRAVEL REQUIREMENTS:
This is a hybrid position and may be performed anywhere within the United States of America. Regular domestic travel will be required for site visits, company meetings, audits, etc.
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. The Employer retains the right to change or assign other duties to this position.
The employee must be able to perform the essential functions of the position satisfactorily. Qualified individuals with disabilities may request reasonable accommodations to enable them to perform the essential functions of the position. Requests for accommodation may be made to the People Team and will be evaluated in accordance with applicable law, including an interactive process to determine appropriate accommodations that do not impose an undue hardship on the Company.