Clinical Manager
College Board -
Risk Management
Hybrid (NYO) or
Remote
This
is a fully remote role. Candidates who live near CB offices have the
option
of being fully remote or hybrid (Tuesday and Wednesday in office)
.
In lieu of a cover letter, all applicants must complete the accompanying questionnaire. Candidates without a questionnaire will not be considered
https://forms.office.com/r/82R9yfiYCn
Please note:
The candidate needs a
Psy.D./Ph.D. degree
in relevant psychological education
area
.
About the Team
Services for Students with Disabilities (SSD)
The SSD team at College Board is a close knit, dedicated team of 28 people with a passion for helping
test-takers
with disabilities
from around the world receive
appropriate accommodations
on College Board tests. The team is committed to providing exceptional decision making, education, and outreach to support test-takers, school personnel, and family members/guardians. We pride ourselves on being thorough and knowledgeable by staying current in the field. We also work closely with various College Board teams including but not limited to ACO, AP, SAT Suite of Assessments, and our State and District Partners.
About
the Opportunity
You will be instrumental in
College
Board’s mission
to clear a path for all students to own their future
.
College
Board provides accommodations
to
test-takers with disabilities so they can demonstrate their knowledge and skills.
Your role will ensure that College Board exams accurately reflect the test-taker’s aptitude/achievement rather than their disability.
A
C
linical
M
anager
is
an integral
member
of
a team of
professionals responsible for ensuring
that
test-takers with disabilities have
access to
all
College Board tests.
U
nder the direction of the Directors
of Clinical Review
,
you
assist
with all activities associated with evaluating students’ disability documentation
to
determine
eligibility for
accommodations
on
College Board tests (i.e., SAT Suite of Assessments; AP, CLEP)
. Additionally, the Clinical Manager
communicat
es
with school
personnel
, test
-
takers,
families/guardians, and other College Board departments
regarding
documentation and accommodations
,
and
serves as a resource in understanding psycho-educational assessment.
In this role you will:
Documentation Review and Determination
(80%)
C
onduct cross program reviews of documentation from students seeking
accommodations
on College Board test
s
.
Produc
e
accurate
and well-reasoned eligibility determinations
that ensure access to College Board tests
for
test-takers
with disabilities.
Outreach
& Customer Service
(15%)
Handl
e
direct verbal and written communications with secondary schools, education professionals (counselors, psychologists, etc.)
,
parents/
guardians, and
test-takers
relevant to decisions, documentation, and accommodations.
Listen
carefully and with empathy to
parent
and test-
taker
concerns
. Educate
the caller
about the review and appeal process
es
.
Provide
guidance on how
accommodations are
provided
on College
Board
tests
to
ensure
the test-
takers
needs are
being addressed
by the
approved
accommodations
.
Maintain communication with relevant professional organizations to highlight
College
Board's mission to serve test
-
takers with disabilities.
Collaboration,
C
onsultation and Technology
(5%)
Use
various
databases
to gather relevant student data.
Consult
and collaborate
with colleagues from both intra and interdisciplinary professions
(psychology,
neuropsychology
, audiology, vision experts, medical experts)
.
P
rovide
and receive
feedback to ensure the effectiveness, quality
assurance
and efficiency of the eligibility process.
Produ
ce
materials that provide information relevant to accommodations on College Board tests, including presentations, print and web-based educational tools, and resources to be used for training and professional development.
F
acility and openness to exploring and using technology, innovation, and AI.
About You
Education/Experience: Psy
.D./Ph.D. degree in relevant psychological and education
area
.
4 to 6 years of direct work experience as a professional in the practice of psychological/ educational assessment in secondary school or postsecondary level.
K
nowledge of secondary school issues/trends related to
test-takers
with disabilities
.
E
xtensive knowledge of assessments and
procedures as they
relate to the determination of various disabilities and
appropriate accommodations
.
S
trong interpersonal skills and the ability to relate to team members
, o
ther professionals, educators,
test-takers
, and parents
/guardians
.
E
xcellent verbal and written communication skills, instructional/training skills, and computer literacy, including Microsoft Office applications.
Proficiency
in Microsoft Suite, Salesforce, Zoom, Slack
.
A
bility to effectively handle multiple situations simultaneously and prioritize judiciously
.
Enjoy
and
demonstrate
an ability to work independently as well as collaboratively.
S
trong
orientation toward
growth, with
an
ability to give and receive feedback.
The
ability and desire to learn
about
relevant College Board programs.
All roles at College Board require:
A passion for expanding educational and career opportunities and mission-driven work
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving
timely
, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
Ability to travel 5-6 times annually for College Board business
Residence in USA, Authorization to work in the United States
About Our Process
Application review will begin
immediately
and will continue until the position is filled
.
While the hiring process may vary, it generally
includes:
resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks
.
Approximately, t
his
is an 8-week process
.
What We Offer
At
College
Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive.
We’re
a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
The hiring range for this role is $64,000 –$110,000.
Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
We aim to make our best offer upfront, rooted in fairness, transparency, and market data.
We adjust salaries by location to ensure fairness, no matter where you live.
You’ll
have open, transparent conversations about compensation, benefits, and what
it’s
like to work at
College
Board throughout your hiring process. Check out
our
careers page
for more.
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