Clinical Development Risk & Compliance Manager

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Key Accountabilities : Lead, facilitate and support the risk management process for assigned projects/Partnership/accounts using the available tools. Work with other RCLs to oversee and direct the risk management process across multiple projects within the account. Lead cross-functional teams, functional leaders, and subject matter experts (SMEs) in identifying, prioritizing, and mitigating risks, embedding solutions into project strategies. Evaluate and refine mitigation effectiveness, driving continuous improvement in risk management practices. Establish best practices for documenting and disseminating lessons learned, fostering a culture of knowledge-sharing. Provide expert guidance to other RCLs and serve as a resource for resolving escalated risk challenges. Lead proactive analysis of key risk indicators and signals across projects and accounts, through Quality Risk Evaluations (QRE), leveraging dashboards, metrics and predictive tools Synthesize complex data into actionable insights, presenting high-level risk assessments and recommendations to project teams and leadership Direct the development and implementation of mitigation strategies, ensuring their long-term success and alignment with organizational goals. Mentor other RCLs on QRE process and consult leadership on escalated risks Serve as SME for QRE as assigned by LM. Serve as a senior consultant on complex consultancy requests and SOP deviations, drawing on deep knowledge of ICH GCP, Parexel processes, regulatory requirements, and applicable country standards Provide strategic, real-time advice to project teams and leadership to ensure first-time quality and resolve high-impact challenges. Lead investigations into project-level SOP deviations (across projects and accounts), collaborating with SMEs to recommend solutions Partner with project teams to sustain an audit/inspection-ready state, providing advanced oversight of storyboards and documentation practices. Assist with audit and inspection preparations, including prioritizing tasks and reviewing critical documents Coach teams on maintaining audit/inspection readiness as a proactive, ongoing priority. Proactively identify gaps in documentation encouraging project teams to document via project-level story boards where applicable Provide senior-level support during audits/inspections, may be required to host audit/inspection and manage high-stakes engagements with confidence and expertise Serve as the Quality Representative for Quality Event (QE) – Quality Issues and Audit/Inspection Findings Triage quality issues in electronic quality management system (eQMS) setting standards for accuracy and consistency. Support in the initial assessment of Serious Breach of GCP and coordinate swift and effective containment strategies with the QE team Drive Root Cause Analysis (RCA) efforts with established methodologies, ensuring the development and execution of impactful Corrective and Preventive Actions (CAPAs) Assess and enhance CAPA effectiveness, providing strategic direction to optimize quality outcome Review and refine audit/inspection responses prior to final QA submission ensuring alignment with quality standards Mentor other RCLs on audit/inspection excellence as Quality Representative Exemplify adherence to company standards Exemplify adherence to company standards, ensuring timely completion of training, timesheets, expense reports, and CV updates per SOPs. Maintain rigorous compliance with ICH-GCP, company processes, and global regulatory requirements. Ensure seamless continuity of responsibilities during absences, coordinating with leadership for oversight Mentorship and Team Support Mentor other RCLs and serve as an integration partner to facilitate induction into the CDRCM team. Customer Interactions and Relationship Management Build and maintain strategic relationships with internal and external stakeholders, including senior client representatives and third-party vendors, to align risk and compliance priorities. When assigned the role of Account Risk and Compliance Lead (ARCL): Lead quality-to-quality meetings as needed Perform account-level risk and issue management Provide account-level quality oversight, serving as a point of escalation and communicating pertinent information to account leadership as necessary Develop or revise quality agreements as required Champion innovative improvement in identifying gaps, leading initiatives, and influencing organizational strategy Drive innovation by proposing and implementing advanced solutions to CDRCM leadership, enhancing departmental efficiency and standards. Review and provide feedback on SOPs as assigned. Skills: Outstanding interpersonal, verbal, and written communication skills with proven ability to influence senior stakeholders, lead discussions, and mentor diverse teams. Exceptional relationship-building capabilities, fostering trust and collaboration with internal teams, clients and external partners. Advanced proficiency in synthesizing complex datasets to identify trends, mitigate risks, and inform strategic decisions. Expert analytical skills, excelling in risk identification, root cause analysis, and strategic evaluation of interventions. Highly adaptable, with a demonstrated ability to lead through ambiguity, apply critical thinking, and drive change in dynamic environments. Masterful in planning, prioritizing, and managing complex workloads independently, with a relentless focus on patient and client outcomes. Compliance- and risk-focused, with meticulous attention to detail, ownership of outcomes, and a proactive leadership approach. Experienced in navigating and leading within matrix environments, inspiring teamwork and delivering results across functions. Willingness to travel 15% - 20%. Knowledge and Experience : 8- 12 years’ experience in clinical research Demonstrated experience in Quality or Risk Management activities Expertise in root cause methodologies and CAPA development Proven leadership in mentoring teams and managing complex, multi-project accounts Comprehensive mastery of ICH-GCP principles and their strategic application. Fluency in written and oral English; additional languages an asset. Education: Bachelor’s Degree required preferably in life sciences or health-related discipline or equivalent experience. Advanced degree (master’s degree) in a science, technology or industry-related discipline strongly preferred.