We are seeking professional, customer-focused individuals to join our growing team as Remote Client Support Specialists. In this role, you will assist clients with planning, coordinating, and managing personalized experiences while delivering exceptional service and support throughout every stage of the process.
As a Client Support Specialist, you will communicate with clients to understand their needs, preferences, and goals. You will research options, coordinate reservations, provide recommendations, and help ensure a smooth and enjoyable experience from initial consultation through completion. Responsibilities may include assisting with vacations, cruises, special celebrations, accommodations, transportation arrangements, and other customized experiences.
The ideal candidate is organized, detail-oriented, and comfortable working independently in a remote environment. Strong communication skills, professionalism, and a commitment to outstanding customer service are essential. Candidates should be comfortable using email, online platforms, and web-based systems to manage client interactions and maintain accurate records.
This position offers a flexible remote work environment, comprehensive training, ongoing support, and access to professional tools and resources. Previous experience in customer service, hospitality, administrative support, or client-facing roles is beneficial but not required. We welcome motivated individuals seeking a rewarding opportunity with flexibility, growth potential, and the ability to build meaningful client relationships while helping create memorable experiences.