This position is no longer accepting applications.
The listing has been closed by the company. Check out the similar jobs below or browse all remote jobs.
Company Description:
Hyly.AI is multifamily’s only Intelligence Fabric™, weaving Artificial, Business, and Human intelligence into one operating system for growth. The company connects raw data to decisions, decisions to actions, and actions to measurable outcomes, turning complexity into clarity. Founded in 2010, Hyly.AI has been helping multifamily leaders scale operations and marketing without adding extra headcount. Today, 4 of the top 5 National Multifamily Housing Council (NMHC) managers rely on Hyly.AI to power their growth by transforming data into actionable insights and structured processes.
Job Summary:
The Client Success Manager (Innovations) owns strategic, retention-focused client relationships for advanced or innovation-led product lines. This role acts as the bridge between Product, Data, Engineering, and Customer Operations to ensure clients move from initial value → long-term operational adoption. This role requires a strong blend of:
• Technical fluency
• Analytical thinking
• Executive communication
• Adoption & retention strategy
• Cross-functional leadership
You will work closely with technically capable enterprise clients who often understand the product, but require stronger operational adoption, workflow integration, stakeholder alignment, and value reinforcement to maximize long-term success.
Must-Have Qualifications:
Job Responsibilities:
Retention & Adoption Strategy
Product & Workflow Optimization
Data Interpretation & Storytelling
Technical Translation
Strategic Advisory
Cross-Functional Collaboration
Preferred (Nice-to-Have) Qualifications:
Senior MarTech Solution and Innovation Manager -Sr Marketing Manager
Extreme Networks
Technical Support Analyst
Csgi
Application Support Analyst - DEX
TeamViewer Germany GmbH
R&D Senior Member of Technical Staff, Product Development
Aveva
R&D Principal Technologist, Product Development
Aveva
PPC Specialist (India)
24Hours Group