About the Opportunity
Our growing remote team is currently seeking organized and customer-focused individuals for the Client Services Vacation Specialist role. In this position, you'll assist clients throughout the vacation planning process by helping coordinate travel details, tracking reservations, and providing responsive support to ensure a positive and seamless experience.
This opportunity is ideal for individuals who enjoy helping people, staying organized, and working independently in a flexible remote environment. Whether you're coming from a customer service, hospitality, or administrative background, training and ongoing guidance are provided to help you succeed.
Key Responsibilities
Communicate with clients to review travel preferences, schedules, and vacation goals
Assist with coordinating travel arrangements including accommodations, transportation, cruises, and activities
Research available options using approved supplier and booking platforms
Provide timely updates regarding reservations, confirmations, and itinerary progress
Respond to client questions through email, phone, and online communication systems
Help manage itinerary changes, follow-up requests, and service-related concerns
Maintain organized and accurate records within internal systems
Participate in onboarding, virtual trainings, and continued learning opportunities
What This Opportunity Offers
Fully remote work environment
Flexible scheduling options
Structured onboarding and guided training resources
Ongoing professional development and mentorship support
Access to travel industry systems and supplier partnerships
Eligibility for travel-related perks and incentive programs
Growth opportunities within a supportive and expanding team
Ideal Candidate Qualifications
Strong communication and customer support skills
Detail-oriented with solid organizational abilities
Comfortable working independently in a virtual setting
Ability to manage multiple responsibilities and deadlines
Basic computer knowledge and familiarity with online tools
Reliable internet connection
Positive attitude and willingness to learn new skills
Requirements
Must be at least 18 years of age
Must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions