Client Partner - Higher Education

“We enable greatness in people and organizations everywhere. ” FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass , which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions. To learn more, visit franklincovey.com Title: Client Partner – Higher Education Payroll Title: Client Partner Division & Department: Education – Higher Education Status: Full-Time Exempt Reports to: Managing Director Working Region: California and the PNW Location: Remote – Anywhere in California, Oregon, or Washington state Compensation: Anticipated compensation for this position is a base of $105-120k plus 3-4% commission rate.* Date Posted: 05/13/2026** Job Summary The Client Partner – Higher Education is responsible for driving new business development and growing existing relationships within higher education accounts. This role focuses on identifying prospective clients, managing the full sales cycle, and closing deals to meet and exceed revenue targets, while also cultivating, nurturing, and expanding relationships with existing clients. The ideal candidate brings a strong sales foundation, proven consultative selling skills, and the executive presence to engage senior leaders and key decision-makers. The Client Partner will play a critical role in expanding FranklinCovey's presence in the higher education market by aligning our solutions to the strategic needs and goals of each institution. Essential Job Functions New Business Development: Identify and target higher education institutions through proactive lead generation strategies including networking, referrals, social media outreach, and market research. Business Growth: Identify and pursue opportunities to expand existing accounts through upselling, cross-selling, and contract renewals to drive retention and revenue growth. Client Relationship Management: Build and maintain strong relationships with key stakeholders and decision-makers to foster trust and long-term partnership. Sales Process Management: Drive the full sales cycle from initial outreach through close, ensuring alignment with client needs, FranklinCovey's subscription and services guidelines, and revenue objectives. Needs Assessment & Solution Presentation: Diagnose client needs at a strategic level and present tailored FranklinCovey solutions through compelling proposals and presentations that address institution-specific challenges. Market Intelligence: Stay informed about higher education trends, the competitive landscape, and emerging opportunities to sharpen sales strategies and client engagement. Cross-Functional Collaboration: Partner with internal teams including marketing, product management, and client success, to ensure seamless client experiences and effective solution delivery. Reporting & Documentation: Maintain accurate CRM records of sales activities, pipeline status, forecasts, and provide regular updates on account performance to internal stakeholders. Basic Qualifications Bachelor's degree in Business Administration, Marketing, or a related field Plus – One or a combination of the areas below: 3+ years of Enterprise or Higher Ed sales experience including account management and new logo development 3+ years of experience in higher education in a leadership, enrollment, or administrative role Preferred Skills & Experience Proven track record of meeting or exceeding sales targets and closing deals, ideally in a consultative or solution-based selling environment Experience in subscription-based models, SaaS, professional services, or learning and development sales Demonstrated ability to build and maintain strong relationships with senior-level decision-makers Strong understanding of sales processes, methodologies, and best practices, with a results-oriented mindset Proficiency with CRM software (e.g., Salesforce) and sales analytics tools Excellent communication, negotiation, and presentation skills, with the executive presence and credibility to engage confidently in both in-person and virtual settings Highly proficient with sales technologies, digital platforms, and social media tools used for prospecting and outreach Familiarity with FranklinCovey content and solutions Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details. *Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data. **Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration. Employer Information For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/ . FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 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