Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About the Opportunity
We are currently seeking organized and people-oriented individuals to join our growing remote team as Client Engagement Coordinators. In this role, you will support travelers throughout the vacation planning process by helping manage trip details, answering planning questions, and ensuring clients have a smooth and positive experience from inquiry through booking confirmation.
This position is ideal for individuals who enjoy relationship-focused work, multitasking in a fast-paced environment, and learning about destinations, resorts, cruises, and travel experiences. You'll work remotely with scheduling flexibility while receiving training, onboarding guidance, and continued mentorship support.
Responsibilities
Assist clients with coordinating vacation arrangements including hotels, flights, cruises, transportation, tours, and activities
Help review traveler interests and preferences to identify suitable travel experiences
Provide planning assistance and helpful travel information during the booking process
Communicate with clients through email, phone, messaging systems, and virtual platforms
Work alongside supplier partners to manage reservations, confirmations, and itinerary updates
Maintain detailed and organized client records within internal systems
Stay informed on destination updates, supplier promotions, and travel trends
Support travelers throughout multiple stages of trip preparation and booking
Qualifications
Interest in customer engagement, hospitality, or travel support services
Strong communication and interpersonal skills
Ability to stay organized while managing several client requests simultaneously
Comfortable working independently in a virtual environment
Familiarity with online systems and basic computer programs
Must be at least 18 years old
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other approved regions
No previous travel industry experience required training is included
What We Offer
Flexible remote schedule with work-from-home convenience
Structured onboarding and continued mentorship opportunities
Access to travel supplier partnerships and booking resources
Eligibility for travel-related incentives and industry perks
Opportunities for advancement into specialized coordination or leadership positions
Supportive virtual team environment with ongoing professional development