Position Overview
We are currently expanding our remote team and inviting applications for a Client Assistance Coordinator opportunity. In this role, you'll help support individuals as they organize upcoming travel experiences by assisting with planning steps, reviewing arrangement details, and helping ensure communication stays clear throughout the preparation process.
This flexible remote position is ideal for individuals who enjoy assisting others, staying organized across multiple responsibilities, and contributing to smooth client experiences while working independently. Structured onboarding and ongoing guidance are available to help you begin confidently.
Key Responsibilities
Communicate with clients to gather planning preferences and scheduling information
Support coordination of trip components such as accommodations, activities, and transportation services
Provide updates related to confirmation progress and planning timelines
Assist with reviewing destination and package options using approved supplier tools
Respond to client questions through email, phone, and secure online messaging systems
Maintain accurate records connected to coordination activity and service updates
Participate in onboarding sessions and continuing development opportunities
What This Opportunity Offers
Fully remote role with flexible scheduling options
Guided onboarding with continued access to learning resources
Use of established planning platforms and supplier partnerships
Eligibility for travel-related incentives and recognition programs
Opportunities to grow into expanded coordination or advisory pathways
Preferred Qualifications
Strong communication skills with a client-focused approach
Comfort working independently in a virtual environment
Familiarity with web-based communication tools and online systems
Experience in customer support, hospitality, scheduling, or administrative roles is helpful but not required
Must be at least 18 years of age
Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions