Claims - Recovery Specialist II

Job Description - Claims - Recovery Specialist II (2600493) Claims - Recovery Specialist II - ( 2600493 ) US-OH-Fairfield Description Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us This position is located in Fairfield, OH. We currently provide a hybrid work environment, with an 80/20 split between in-office and remote work. Recovery Specialist role includes overseeing subrogation efforts on small and medium non-litigation auto losses as well as providing administrative support to the Claims Recovery area and its processes. Including but not limited to managing the group email inbox, processing incoming receipts, processing assignments to collection firms, arbitration assignments and managing incoming physical mail. T he pay range for this position is $35,000 - $50,000. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be ready to: oversee subrogation efforts on small and medium non-litigated losses oversee applicant arbitration filings and collect awards process incoming recovery receipts perform specific file review methods work with field associates on effective loss investigation methods manage routing of incoming email to ensure it reaches the appropriate associates manage assignment and processing of incoming receipts not processed automatically process collection firm assignments and file copy accesses manage eSubro hub demands and arbitration assignments ensuring notice to appropriate associates review incoming physical mail ensuring it reaches it appropriate destination miscellaneous administrative support as arises or needed may assist with auto salvage . Be Equipped with: good verbal and written communication skills ability to concentrate and pay attention to detail strong decision-making skills ability to effectively work independently average to above average knowledge of Word, Excel, Outlook, Teams and Adobe accounting basics knowledge desired ability to learn claims basics and workflows Knowledge of the Claims Management System is valued Qualities: Qualified candidates are willing to take on new responsibilities. Experience: Some prior claims handling experience is valued. You've earned: High school diploma or equivalent Willingness to complete the Claims Basic School Willingness to successfully complete three parts of the Associate in Claims program within a three-year time period Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities . Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. Subsidiaries of Cincinnati Financial Corporation For information, quotes or coverage availability, please contact your local independent agent representing Cincinnati Insurance. For policy service, please contact your local independent agent or send us an email . Property and casualty coverages may be provided by The Cincinnati Insurance Company or one of its wholly owned subsidiaries, The Cincinnati Indemnity Company, The Cincinnati Casualty Company or The Cincinnati Specialty Underwriters Insurance Company. The Cincinnati Life Insurance Company provides life insurance and fixed annuities. Each insurer has sole financial responsibility for its own products. Not all subsidiaries operate in all states. Location: 6200 S. Gilmore Road, Fairfield, OH 45014-5141 Mailing address: P.O. Box 145496, Cincinnati, OH 45250-5496. Copyright © 2025 Cincinnati Financial Corporation. All rights reserved. Home Legal Notices Privacy Policy Fraud Protection Center Accessibility Site Help Site Map