Claims Manager

Job Title: Claims Manager

Working Location: Sweden or Denmark - remote working possible

Assignment Start: ASAP

Assignment End: 31st May 2027 (Possible Extension)

Work Schedule: 8 Hours per day / 5 days a week

Contract Type: Fixed Term Assignment

Job Description

Join an exciting opportunity as a Claims Manager, responsible for proactively identifying, managing, and resolving high value, high-risk claims and disputes at the earliest viable opportunity and at the lowest overall cost. You will work with a focus on protecting the company's commercial and market reputation throughout all settlement strategies.

Key Responsibilities

Claims Strategy

- Lead the assessment, development, and implementation of claim strategies in close collaboration with Engineering, Asset Management, Commercial, Legal, Insurance, and Operations.

- Recommend and drive successful implementation of claim strategies in full alignment with internal stakeholders.

- Present strategic updates and recommendations to internal decision-making bodies, ensuring transparency and alignment throughout the claim's lifecycle.

- Analyze each claim from commercial, legal, technical, and supplier relationship perspectives to determine the most effective resolution path.

- Hold overall responsibility for managing high value, high impact claims, including warranty claims, operational claims, and insurance claims.

Stakeholder Alignment and Dispute Resolution

- Engage with external and internal legal advisors, insurance experts, and third-party consultants on claims with significant contractual or legal implications, including arbitration or adjudication processes.

- Advise site teams on claim status, evolving situations, and recommended strategies to prevent or resolve potential disputes.

- Participate in the resolution of claims and disputes involving clients, contractors, subcontractors, and suppliers as required.

Claims Monitoring, Reporting and Governance

- Monitor the status of all O&M claims and prepare high-quality periodic management reports, enabling well-informed decision making.

- Ensure all project correspondence is reviewed, responded to, and tracked for contract administration and claims preparation purposes.

- Maintain a high standard of contract administration for all claim-related agreements, identifying risks and challenges requiring internal mitigation.

- Ensure compliance with company policies related to claims management and adherence to broader business governance processes.

Operational & Cross Functional Support

- Support Commercial Managers in Operations with miscellaneous supplier claims, both incoming and outgoing.

- Provide ad hoc commercial support on miscellaneous topics affecting claims, contractual interpretation, or dispute avoidance.

Compliance and Governance

- Ensure compliance with company policies on claims management and adherence to relevant business governance processes.

- Perform other duties as assigned by the Head of Warranty & Claims Management.

Requirements

- Minimum 5 years of relevant experience in renewables, construction, or oil & gas.

- Several years' experience specifically as a Contracts and/or Claims Manager.

- Experience managing contractual, operational, warranty, and insurance claims, with familiarity in insurance policies and claims processes.

- Experience working in multicultural, cross-functional environments.

Technical and Professional Competencies

- Strong knowledge of contract law, commercial agreements, claims preparation, and litigation/arbitration processes.

- Ability to interpret complex contract wording and identify key contractual risks or inconsistencies.

- Proven experience managing external legal counsel, insurance experts, and third-party consultants.

- Strong analytical and negotiation skills with the ability to develop innovative resolution strategies.

- Excellent communication skills in English (verbal and written).

- Ability to build strong, high integrity relationships with internal teams, contractors, suppliers, external partners, and authorities.

- A collaborative team player capable of influencing across a wide network of stakeholders.

Education

- Graduate degree in Engineering, Law, Project Management, Contract Management, or another relevant discipline.

- Additional training or qualifications in insurance, claims, or risk management are considered an asset.

Personal Attributes

- Self-motivated with the ability to work independently and manage competing priorities.

- Strong delivery focus with the ability to work under pressure and meet tight deadlines.

- Structured, solution-oriented mindset with a commitment to continuous improvement.

This is an exceptional opportunity to deliver impact in a dynamic international environment. If you are driven by results, thrive in fast-paced settings, and are passionate about claims management, we encourage you to apply.