Description
As the nation's largest physician-owned medical malpractice insurer, The Doctors Company has always been guided by our Mission: To advance, protect, and reward the practice of good medicine.
The Doctors Company is seeking an energetic, bright, and motivated individual with a history of high performance to join the Region II Claims Team. This is a great opportunity for someone with experience supporting partners in a law firm or Executives. The ideal candidate will reside in a Region II state, which encompasses states in the Midwest and along the East Coast. This is a hybrid opportunity located at one of the company's offices in the following locations: East Lansing, MI, or Napa, CA.
Position Mission
The successful candidate must be extremely well organized, a strong communicator, capable of effectively managing high level projects, skilled at interfacing with key internal and external stakeholders, and able to prioritize high volume of work.
The Executive Assistant must understand business priorities and can anticipate management needs. They must be proficient at Microsoft Office especially Excel, Outlook, Word, PowerPoint, and SharePoint. The candidate must have strong ownership, communication, relationship skills, be self-motivated, have the ability to self-manage their work and lead projects independently and cross functionally with operating regions and strategic business units. This position is a great start for an individual looking to advance their career.
Qualifications
Claim/litigation administrative experience
At least three years in a support or business support role
Highly developed interpersonal skills including communication and listening skills, attitude, exhibiting a professional, energetic, proactive, and enthusiastic demeanor
Excellent verbal and written skills and attention to detail
Ability to handle multiple priorities and manage complicated calendars across multiple leaders and external personnel
Demonstrate excellent judgment and influence management skills
Proactive approach to business needs and requirements
Ability to work independently and be flexible, adjusting priorities and tasks in real time to support the objectives of the departments
Ability to learn and master new technologies and leverage available AI capabilities
Bachelor’s degree required
Responsibilities
General Administrative Support
Provides general administrative support to three AVPs and VP of Claims
Manage and enhance department SharePoint Site
Schedules meetings and proactively monitors availability of supported leaders.
Proactively provides pre/post meeting support.
Communicates with external law firms to onboard and off board attorneys and manage the attorney report card
Maintain attorney panel spreadsheet
Prepares expense reports as assigned and manages the department budget process
Assists in coordinating / scheduling department events including annual in-person meeting.
Attends meetings as requested.
Assures appropriate materials are received and distributed.
Maintains availability and organization of key documents, presentations, and materials related to executive activities for dissemination as appropriate and/or advised.
Provides overflow support as needed to Regional Claims Administrative Support Unit.
Financial Management
Supports budget reconciliation and planning.
Reconciles invoices and expenses.
Enter Reimbursements into Duck Creek system.
Assist with outside payments.
Applications & Process Improvement
Identifies and recommends system/process improvements and innovations that may result in more efficient and effective work processes.
Proficient in Sharepoint to create and maintain the department sites.
Manages TDC Datalytics site to pay outside vendors and firms.
Other Duties as Assigned
Serves as project manager for departmental strategic planning.
Prepare monthly reports
Coordinates team building and staff morale activities.
Other strategic projects as assigned.
Salary Range:
$60,348 - $79,207.
Compensation varies based on skills, knowledge, and education. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.
Benefits
We offer competitive compensation, an incentive bonus plan, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more:
Health, dental, and vision insurance
Health care tax-free spending accounts with a company match
401(k) and Roth IRA with company match, as well as catch-up plans for both
Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
Paid holidays each calendar year
Life and travel insurance
Tax-free commuter benefits
In-person and online learning opportunities
Cross-function career opportunities
Business casual work environment
Time off to volunteer
Matching donations to qualifying nonprofit organizations
Company-sponsored participation at non-profit events
About The Doctors Company
The Doctors Company is the nation’s largest physician-owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine.
The Doctors Company is proud to be
Certified™ by Great Place to Work®
.