Channel Sales Manager

Company Overview We’re more than a single-source IT provider -- we help companies, schools, and cities build smarter and safer communities with exciting AI, cloud, IoT, and cyber-physical security solutions. Join a dynamic team of passionate professionals dedicated to tackling challenges and fostering continuous learning in an environment that values innovation and collaboration. At Claro Enterprise Solutions, a globally recognized leader and Certified Great Place to Work, your personal and professional growth takes center stage. We foster a culture of excellence, diversity, and continuous learning, empowering individuals with a growth mindset to shape the future of IT solutions. Job Summary Remote Role The Channel Manager (CM) will be responsible for winning, onboarding, maintaining, and expanding relations with channel partners within an assigned territory. The CM will be responsible for understanding the overall sales strategy and implementing the necessary tactics to grow sales revenue. The CM represents the company's full range of products and services to partners to achieve partner recruitment and sales objectives. Responsibilities Partner Recruitment & Enablement Proactively recruit and onboard new qualifying partners. Drive adoption of company programs and initiatives among assigned partners. Ensure partner compliance with all partner agreements and program requirements. Maintain high partner satisfaction ratings in alignment with company standards. Partner Relationship Management Establish and maintain productive, professional relationships with key stakeholders within assigned partner accounts and territories. Proactively assess, clarify, and validate partner needs on an ongoing basis. Coordinate internal company resources (support, services, sales, and management) to meet partner performance objectives and expectations. Manage and mitigate potential channel conflict through strong internal and external communication and adherence to channel rules of engagement. Joint Business Planning & Account Management Lead joint partner planning processes, including the development of mutual performance objectives, financial targets, and critical milestones. Develop and maintain partner account plans that meet established company standards. Ensure consistent execution against agreed-upon partner strategies and objectives. Sales Execution & Revenue Growth Achieve assigned sales quotas and profitable revenue targets within designated partner accounts. Sell through partner organizations to end users in coordination with partner sales teams. Lead solution development efforts that address end-user needs while aligning company and partner resources. Meet assigned targets for sales volume and strategic growth objectives. Pipeline, Forecasting & Performance Management Manage sales pipeline, funnel, forecasts, and opportunities in accordance with company standards. Track partner performance and progress toward established goals, adjusting strategies as needed to ensure success. Training & Professional Development Complete all required training and professional development objectives within assigned timelines. Qualifications Education Bachelor's Degree from an accredited institution or equivalent work exp. Work Experience 3-5 years of channel sales experience in a business-to-business sales environment with a proven track record of success, existing partner relationships Required Language Skills English Spanish is a plus What We Offer Professional development A culture that celebrates success and diversity Medical, Dental, Vision 16 Holidays, 15 days PTO, 7 sick days 401k with a match and tuition reimbursement The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.