Channel Account Executive MSP

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com . Role Summary The Channel Account Executive (MSP CAE) is accountable for managing our most strategic Sophos MSP partners. They are responsible for developing joint business plans with partners to hit revenue and profitability targets by developing new customer MSP services, MDR and next-gen portfolio opportunities, as well as new logo, up-sell, cross-sell and renewal conversations with existing customers. What You Will Do: Develop relationships at all levels across the partner to drive revenue growth and profitability; particularly for MSP and Managed Detection and Response (MDR). Gain a detailed understanding of the partners business, investment areas, and profitability factors to positively influence the joint business plan, that drives incremental opportunities to deliver outstanding growth for the partner and Sophos. Strong analytical skills, and demonstrated ability to turn detailed data analysis into useful strategic insight in order to drive customer adoption and make appropriate recommendations to the business - Establish ways to measure and track metrics related to adoption of our solutions and to make improvements to the approach based on those measurements Enable partners to take full advantage of Sophos’ comprehensive solution and services portfolio to improve their customer’s security protection and response. Directly support partners to qualify and close complex customer deals, engaging wider sales and sales engineer teams where required to gather insights and ensure accurate business forecasting. Own and manage the frequent joint business review and planning process between Partners and Sophos decision makers, incl. clearly defined KPI’s and SMART goals with agreed outcomes. Collaborate to develop marketing plans with partners to drive incremental sales pipeline ensuring high return on investment from activities like lead gen campaigns and events. Coordinate the involvement of Sophos staff, including product management, sales, SE, marketing, support, services and management resources to meet partner performance objectives and partner expectations. Drive high renewal rates by ensuring partners focus on their renewals and build an engagement plan to align Sophos and Partner teams, identify new business and cross sell opportunities. Motivate, educate and ensure Partner sales and technical staff are go-to-market ready, provide access to certification and training materials and develop an enablement plan. What You Will Bring: Essential: Experience of MSP Partner Management in South Europe - Minimum 8+ years Working experience of developing business plans and service offerings with MSPs Understand RMM/PSA platforms and integrating commercial models Ability to think strategically and long-term, takes ownership and has business leadership to meet the needs of a dynamic Partnership Develop and execute on a joint Partner business plan that drives our mutual business in line with Sophos short and long term aspirations. Track record of exceeding expectations in a team focused, quota carrying role, consistently exceeds quota and key performance metrics Proven track record of Building and fostering key C-level/Exec relationships, internally and within Strategic Partners and is comfortable interacting at all levels of the organization Proven track record of achieving and exceeding territory partner sales quotas and a proven record in Partner Driven Net New and Customer New business sales Engages easily and uses effective questioning and active listening to gather relevant information. Focuses on understanding desired outcomes and showing value for Sophos, partners, and customers Demonstrated earning trust with internal stakeholders and drives for results through others, excellent verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations Facilitates strong business partnerships to secure buy-in to plans to move Sophos and Partners towards desired goals. Understanding of the target market and its dynamics - Extensive sales experience across all customer sizes and sectors Small, Mid, Enterprise and Public Sector Desirable: Solid understanding of the Cyber Security market and industry landscape Experience contributing to and supporting marketing programs and initiatives Proven ability to analyze businesses, interpret Annual Reports, and understand the fundamentals of investment decision‑making Experience executing against defined business and account plans Strong capability in creating and delivering presentations to partner and sales audiences Experience managing the full sales cycle, including customer acquisition, development, and retention Proven ability to work effectively within virtual account teams and drive alignment towards shared objectives Soft Skills & Competencies Excellent communication skills, including written, verbal, and presentation abilities Ability to quickly learn and adapt to new approaches, tools, and techniques Strong conflict management skills when working with customers, partners, and internal stakeholders Experience supporting and collaborating with virtual and cross‑functional teams Strong numerical aptitude Well‑developed analytical skills High level of commercial awareness and business acumen Coaching and mentoring capabilities Language Requirements Business English – fluent spoken and written (mandatory) Business French – fluent spoken and written (mandatory) 'B2 #LT_MT1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos