About the Role:
We are seeking a
Change Management Specialist
to support the implementation, adoption, and integration of new IT solutions, tools, and processes across the organization. The role focuses on building engagement, stakeholder alignment, and user adoption to ensure that technology-driven transformations are successful and sustainable.
You will be part of a multidisciplinary team responsible for managing organizational change across various digital initiatives and transformation programs. The ideal candidate is hands-on, organized, and committed to helping teams navigate change efficiently and effectively.
Key Responsibilities:
Develop and implement
change management strategies and plans
to support adoption of IT solutions, tools, and business processes.
Partner with project managers and business stakeholders to identify change impacts and
manage stakeholder engagement
across initiatives.
Lead or support the execution of structured change management processes, including readiness assessments, change impact analysis, and user adoption strategies.
Drive
user engagement and alignment
through stakeholder mapping, resistance management, and continuous support mechanisms.
Design and apply
mechanisms to measure change effectiveness
, including KPIs and success metrics.
Provide coaching and guidance to project teams on
best practices in change management
.
Support the coordination of
training sessions, user onboarding activities, and workshops
to facilitate learning and reinforcement.
Contribute to the development of materials and content that support behavioral change and user understanding.
Participate in the coordination and execution of
Townhalls, talks, and workshops
, both virtual and in-person, to support engagement and adoption efforts.
Requirements:
Bachelors or Masters degree in
Organizational Development, Psychology, Business Administration, or a related field
.
3+ years of experience
in change management, organizational development, or digital transformation projects.
Solid knowledge of
change management methodologies
such as ADKAR, Prosci, or Kotter.
Experience supporting
technology-driven change
in a complex, multi-stakeholder environment.
Ability to manage multiple change initiatives and priorities simultaneously.
Excellent communication, facilitation, and interpersonal skills.
Strong analytical and problem-solving skills with attention to stakeholder needs.
Comfortable working in
hybrid, remote, or international environments
.
Fluency in
English
is required; Spanish proficiency is required.