Description
The Implementation Manager is responsible for enhancement to existing products and development of new products to broaden current service offerings. This role is also accountable for project management and implementation management with new and existing clients. The primary purpose of the role is to work closely with the assigned Account Manager, Implementation Coordinators, IT, and Operations to complete the implementation of client programs and to facilitate the transition to field operations and account management personnel for ongoing service.
This is a remote position.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Prepares and manages implementation plan from prospect presentation through conclusion; identifies required resources
Develops and prepares information necessary for setup of customer across all CorVel systems
Coordinates all internal meetings on a regular basis to address all stakeholders of implementation process steps – this includes Account Management, field operations, regional and corporate IT
Proactive progress communication to involved stakeholders
Resolves issues that arise, involving the client and other stakeholders when appropriate
Prepares and distributes minutes (notes) of all implementation meetings – internal and external
Transitions program to permanent account management personnel
Gains and maintains complete understanding of program design, processes, client expectations and partner
Gains and maintains knowledge of CorVel's services and the CERIS model; completes all CorVel Product Training Modules
Assigns duties/responsibilities to team participants
May need to travel as required
Additional duties as assigned
KNOWLEDGE & SKILLS:
Exceptional organizational skills with the ability to handle demanding situations and adapt accordingly
Excellent verbal and written communications skills, as well as interpersonal skills
Strategic problem solving, analytical, and critical thinking skills
Ability to work independently and within a team environment
Proficiency with Microsoft Office and other computer applications
Leadership, management, and motivational skills preferred
EDUCATION & EXPERIENCE:
5 years of insurance-related experience required in the areas of claims management, managed care, account management or supervision (required)
Experience with Payment Integrity service offerings preferred
Project management experience preferred
Bachelor’s degree from an accredited college or university preferred
Training within the insurance industry, managed care, or related field preferred
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $65,436 – $98,982
A list of our benefit offerings can be found on our CorVel website:
CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CERIS:
CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
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