Category Support Specialist

Location: Date: May 19, 2026 Work Location Type: Hybrid Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry. Would you like to start your career with an innovative business leader in the fleet maintenance industry? Join Imperial Supplies today as a Category Support Specialist! Who are we? Imperial Supplies, a Grainger company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs. At Imperial, people come first. Here’s what we offer: Competitive salary Hybrid / Remote schedule Monday – Friday work schedule, no nights, or weekends Immediate medical, dental, vision; 18 days paid vacation, 6 paid holidays and 6% of annual earnings contributed to your retirement, immediately vested ! We are seeking a detail-oriented and proactive individual to support domestic and global product management efforts within assigned categories. In this role, you’ll serve as the central point of contact for new product requests, working closely with Sales, Procurement, Sourcing, and Marketing teams to ensure efficient product intake, quoting, pricing, and ongoing support. As a subject matter expert on your assigned product lines, you'll play a key role in driving product additions, supporting sourcing decisions, maintaining key documentation, and helping to deliver a seamless experience for both internal stakeholders and customers. Key Responsibilities: Manage and support the new product addition process , ensuring customer needs and market opportunities are met with an eye on gross profit margins. Serve as the primary contact for product requests from Sales and Procurement. Negotiate pricing and lead times with suppliers and set SKU pricing in collaboration with the Pricing Team. Handle intake requests from Category Managers and other teams, including product inquiries, discontinued items, image procurement, and more. Support the Sourcing process , collaborating with internal teams to determine product availability, lead times, and competitive assortments. Oversee new supplier setup , ensuring all documentation and processes are completed accurately. Review inventory and sales reporting to monitor and follow up on new product status. Coordinate and execute customized/logo product requests . Support continuous improvement initiatives by sharing best practices and participating in global product opportunity discussions. Additional Responsibilities: Participate in special projects and assignments as needed. Assist with other related duties to support the broader Product Management team. Qualifications: Minimum Requirements: Associate’s degree or equivalent work experience. 1–3 years of experience in Distribution, Product Management, Marketing, Customer Service, or Sales. Strong collaboration, prioritization, and critical thinking skills. Preferred: Bachelor's degree in Business or Marketing. 1–3 years of product experience in a distribution environment. Why Join Us? This is a great opportunity to build your career with a company that values initiative, cross-functional collaboration, and innovation in product management. You'll play an integral role in shaping product offerings and ensuring top-tier service across our business. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.