Care Coordinator - Home Care

Based in Lochgelly - Competitive Salary + On-Call Pay + Mileage + Pension Are you a meticulous planner who thrives under pressure? Do you have experience scheduling complex care rotas and want to make a real impact? Eidyn Care is a family-owned, award-winning Care at Home provider. We are expanding our team and seeking a Scheduler / Care Coordinator with the grit, intelligence, and heart to keep our carers running smoothly—and our clients receiving the high-quality, person-centred care they deserve. This role is not for the faint-hearted. You’ll be managing tight schedules, balancing staff availability, handling last-minute changes, and minimising travel time for our team. If you’re calm in a storm, obsessed with accuracy, and ready to be the nerve centre of an exceptional care team—we want to hear from you. What You’ll Do Create and maintain weekly rotas , optimising travel and continuity of care Work closely with Care Team Leads to plan schedules and ensure each run is safely staffed Organise and record staff holidays , cover planned and unplanned absences , and keep the schedule running smoothly React to last-minute changes and support with real-time problem-solving Liaise with clients, families, and professionals to maintain continuity and trust Participate in on-call duties (evenings/weekends on rotation) Opportunity to move to full-time: spend half your time in the field doing spot checks, reviews & client assessments What We’re Looking For Experienced scheduler (ideally in domiciliary or healthcare settings) Proven background in rota optimisation, absence management , and team support Confident working with Care Team Leads and frontline carers Excellent communication and planning skills Ability to stay composed in high-pressure, fast-paced environments Proficient in CarePlanner/ Nourish, PASS , or similar systems Driver with own vehicle SVQ 3 or willing to work toward it Meticulous attention to detail — no shift falls through the cracks on your watch What We Offer Permanent, full-time role Paid training and career development to grow into more senior roles On-call pay , pension scheme, holiday pay & mileage reimbursement A supportive team culture (we call ourselves the Eidyn Angels!) A business that genuinely values your contribution — and the people you help care for Join a team where your scheduling skills keep the care running. Apply today and help us make care better, together. #INFI #FIFE #SCHEDULER #HOMECARE Job Types: Full-time, Part-time Benefits: Company pension Employee discount On-site parking Application question(s): Do you require sponsorship ?(unfortunately we are not able to offer this) What level of SVQ do you have? Education: Certificate of Higher Education (preferred) Experience: scheduling: 1 year (preferred) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (preferred) Work Location: Hybrid remote in Lochgelly KY5 9AA