Care Adviser, Housing

1. About Our Client:

The organization operates in the care management sector, addressing the challenge of providing comprehensive support for individuals managing their own health and the health of their loved ones. It combines expertise from experienced care professionals with technology-driven solutions to deliver scalable and efficient care navigation and coordination. The organization partners with numerous major companies, including over 40 Fortune 500 firms, as well as health plans and carriers, to integrate care support services that improve workforce and member outcomes globally.

2. About the Opportunity:

The Care Adviser, Housing plays a crucial role in supporting Care Coordinators by efficiently executing various care-related tasks behind the scenes. This position ensures caregiving needs are met smoothly by conducting research, completing assignments, and delivering quality results. The role supports seamless care delivery and provides opportunities for specialization and professional growth within the caregiving field.

3. Responsibilities:

• Complete a variety of care-related tasks to assist Care Coordinators in delivering high-quality member service.

• Maintain a task load suited to employment status while meeting output and quality standards.

• Use the organization’s Care Network and tools to complete tasks promptly and effectively.

• Conduct thorough research and analyze information to support members’ caregiving needs.

• Apply creative solutions tailored to individual care plans.

• Collaborate closely with Care Coordinators and Care Managers to ensure timely task progress.

• Communicate updates, progress, and any obstacles proactively.

• Ensure all tasks meet quality standards including detail, timeliness, and accuracy.

• Contribute to the development and improvement of internal resources such as guides and tools.

• Participate in professional development and potential specialization areas such as medical or mental health.

• Support team culture by providing workflow feedback, engaging in discussions, and assisting cross-functional projects.

• Assist with non-client-specific duties including writing guides and advising on product and service improvements.

4. Requirements:

• Remote work experience.

• Associates degree or higher.

• Minimum three years of experience in healthcare, caregiving, customer service, or administrative roles.

• Relevant experience in housing, such as senior living facilities, property management, Section 8/low-income housing vouchers, or facility placement is preferred.

• Experience with emerging technologies and a willingness to learn and adapt.

5. Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.