Cardiology Patient Navigator (Coordinator)

Cardiology Patient Navigator (Coordinator) Coordinates patient care and clinical operations for a U.S.-based cardiology team, with a focus on communication, documentation, and workflow support. Sector Healthcare — Cardiology / Care Coordination Reports to Clinical Lead / Provider Team Type Full-time Hours U.S. business hours (CST) Rate USD 5–6 per hour Location Remote Tools EMR/EHR systems, remote patient monitoring platforms Role Overview Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The ideal candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume patient caseload across multiple priorities. Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan. Key Responsibilities Patient Communication & Scheduling Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps Support patients navigating cardiology care pathways, including CHF management protocols Care Coordination Track testing schedules, follow-up appointments, and remote patient monitoring workflows Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing) Documentation & Compliance Maintain accurate and timely clinical documentation in EMR/EHR systems Ensure all patient interactions and records meet HIPAA compliance standards Support billing documentation and insurance coordination as needed Who Will Succeed This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone. The right candidate thrives in a high-volume, remote environment where they are managing many moving pieces at once and doing so with warmth and clinical precision. Friendly, collaborative, and outcomes-focused Comfortable balancing 150+ patients across multiple priorities simultaneously Self-directed in a remote setting with evolving processes Proactive communicator with providers and patients alike Confident adapting to new systems, tools, and workflows in a growing environment Experience & Skills Required Clinical healthcare background: CNA, MA, RN, or equivalent credential 3+ years of experience in healthcare, telehealth, or medical office settings Experience in care coordination or care management, preferably in telephonic or remote settings B2+ English proficiency | B2+ Spanish proficiency (bilingual required) Experience using EMR/EHR systems Strong patient-centered communication skills Ability to work U.S. business hours (CT) Strong written and verbal English communication; assessed at screening Preferred Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings Outpatient cardiology, home health, or telemedicine experience Remote patient monitoring exposure Medical billing or prior authorization knowledge Prior experience working as a contractor or in startup/evolving environments