Call Centre Project Coordinator(RN)(1 Year Contract)

Job Title: Call Centre Project Coordinator(RN)(1 Year Contract) Job Location: Seoul, Korea, Republic of Job Location Type: Hybrid Job Contract Type: Full time Job Seniority Level: PURPOSE Provide the following services to the referred individuals: Basic information about the medication/product Proper medication management, including special considerations such as interdepartmental consultations Provide disease education as needed Offering emotional support as needed EDUCATION ▪ RN Certification preferred ▪ Bachelor’s Degree required REQUIREMENTS & PREFERRED EXPERIENCE • Minimum 2 years of clinical experience as a nurse • Experience in internal medicine is preferred • Experience as a Clinical Research Coordinator(CRC) is preferred • Teaching/training experience recommended QUALIFICATIONS AND SKILLS ▪ Demonstrates proficiency in: Written and verbal communication skills Presentation skills (formal and informal for small groups) ▪ Able to: Travel to meet geographical territory needs Assimilate and learn new information quickly Adapt to a variety of clinical settings (HCP’s office or patient visit) ▪ An ideal candidate is: Able to function independently with minimal supervision Enthusiastic, with a positive attitude and adaptable to change MAJOR RESPONSIBILITIES • Conduct education sessions with patients and caregivers • Collaborate with customers to operate patient support programs • Work with project leaders and customers to develop and implement business goals, objectives, and marketing strategies ADDITIONAL EXPECTATIONS ▪ Under the guidance of the Project Leader/Manager, collaborate with customers to develop educational resources ▪ Complete all reports and written assignments in a timely, accurate, and thorough manner TIME ALLOCATION • Allocate time and prioritize accounts within the territory in collaboration with the customer • Performing a balanced mix of on-site and office tasks, with work ratios flexibly adjusted based on circumstances PHYSICAL REQUIREMENTS ▪ Frequent travel via automobile, train, and/or plane ======================================================== 목적 (PURPOSE): 의뢰받은 대상자에게 다음과 같은 사항을 서비스를 제공할 수 있습니다 . 약품 / 제품에 대한 기본 사항 적절한 약물 관리 , 진료과 외의 타과 협진 등의 특이사항 필요시 , 기본적인 질환에 대한 교육 필요시 , 대상자의 정서적 지지 학력 (EDUCATION): ▪ 간호사 자격증 (RN Certification) preferred ▪ 학사 학위 필수 요구사항 및 우대사항 (REQUIREMENTS & Preferred Experience): • 간호사로서의 임상 경험 : 2 년 이상 • 내과 경험 우대 • CRC 경험 우대 • 교육 / 트레이닝 경험 권장 자격 요건 및 역량 (QUALIFICATIONS AND SKILLS): ▪ 다음 분야에 능숙한 사람 : 문서 작성 및 언어 표현 능력 프레젠테이션 능력 ( 소규모 그룹 대상 , 공식 / 비공식 상황 포함 ) ▪ 다음 역량을 보유한 사람 : 지역 내 이동이 가능할 것 새로운 정보를 빠르게 습득하고 이해할 수 있는 능력 다양한 진료 환경에 적응할 수 있는 능력 ▪ 이상적인 후보자는 : 최소한의 감독 아래에서도 자율적으로 업무 수행이 가능 열정적이고 긍정적인 태도를 지니며 변화에 유연하게 적응하는 사람 주요 업무 (MAJOR RESPONSIBILITIES): • 환자와 보호자를 대상으로 교육 실시 • 고객과 협력하여 환자지원 프로그램 운영 • 프로젝트 리더 및 고객과 협업하여 비즈니스 목표 , 전략 , 마케팅 계획 수립 및 실행 추가 기대 사항 (ADDITIONAL EXPECTATIONS): ▪ 프로젝트 리더 / 매니저의 지도 하에 고객과 함께 교육 자료 개발 ▪ 모든 보고서 및 서면 업무를 정확하고 철저하게 , 기한 내에 완료 시간 배분 (TIME ALLOCATION): • 고객과 협력하여 지역 내의 업무시간 및 우선순위 조정 • 현장 업무와 사무 업무를 균형 있게 수행하며 , 업무 비율은 상황에 따라 유동적으로 조정 신체적 요구 사항 (PHYSICAL REQUIREMENTS): ▪ 자동차 , 기차 등을 이용한 빈번한 출장 가능 IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. This job is curated by Lifelancer. Lifelancer is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains. Please apply via Lifelancer platform to get connected to the application page and to find similar roles.