Business Relationship Manager

Company Description
NCE is a global fintech company with over 20 years of expertise in the FX market, authorised by the Financial Services Authority (FSA) in Seychelles. Founded in 2017, NCE has grown into a global organisation, powered by proprietary technology and a commitment to delivering a superior online trading experience. With a technology hub located in Cyprus, NCE houses engineering, product, and operations teams that shape its cutting-edge trading infrastructure. More than just a trading company, NCE aims to foster strong partnerships with clients, supporting their growth at every step of their trading journey.

Why this role matters

In a remote working environment, you will be one of our representatives in your region. We are looking for local representatives everywhere to bring us closer to our partners worldwide.
A member of the specialised client-facing department focused on providing exceptional care to new and existing partners through a value-driven relationship-based approach. The Business Development Manager will retain and grow Partners, providing relationship management and support throughout the user journey.

What you'll actually do

Account Management

• Identify partnership opportunities, ensure satisfaction by maintaining a professional relationship, handling and following-up on issue resolutions and catering to their needs
• Tend to users’ needs and concerns to offer the best solutions/alternatives to them.
• Keep users up-to-date with Nce’ developments to ensure they receive the highest level of service.
• Establish, develop and maintain business relationships with current and prospective partners in an effort to grow the business and help the company expand
• Prospect potential individual brokers and proactively connect with them forservice offerings
  
  

Business Development

• Build and manage a profitable portfolio of Nce business partners by acquiring new, growing and retaining existing partners, including building and maintaining a robust pipeline of new potential partners
• Develop a deep understanding of their respective markets, competitive analysis and partner activities
• Recruit and maintain strong relationships with IBs, institutional clients, and channel partners
• Organise and participate in events, webinars, and meetings to engage with business partners
• Achieve assigned sales quotas
• Ensure compliance and adherence to the Company's business, regulatory and brand guidelines.
  
  

Whom We’re Looking For

• Minimum 5 years of experience in account management, client relationship, or any relevant client-facing roles within the financial trading industry, with proven experience working within the Fx industry.
• Written and spoken English is preferred
• Team player, focused and goal-oriented
• Excellent convincing and influencing skills.
• Persistence and critical thinking skills.
• Strong commercial and business development mindset.
• Proven knowledge and execution of successful development strategies
• Deep knowledge in financial markets, trading, investing, technical, and fundamental analysis.
• Strong knowledge in Stock / FOREX trading knowledge
• Sales-driven and motivated personality to achieve KPIs on a weekly/monthly/quarterly basis.
• Graduating with a Bachelor's degree is compulsory.
• Ability to work in a fast-paced environment, multitask with attention to detail and meet deadlines
• Able to work in a team and individually when need be
• Willingness to travel for Business Trips.
• Investment license/financial certifications are highly regarded.
  
  

What We Offer Along The Way

• Competitive salary and annual performance bonus
• Annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
• Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones
• Employee share scheme — grow with us