Business Process & Value Analyst

Introduction The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected and united in our vision to create a better way to trade. We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 700+ team currently across 12 locations and 9 time zones. The Role We’re looking for a Business Process & Value Analyst to join Pepperstone at an exciting time as we continue to invest in Data Science, AI and emerging technologies. This role sits at the intersection of business and technology, focused on identifying opportunities to improve how we operate and translating them into scalable, high-impact solutions. You will play a key role in shaping how we leverage AI and automation across the business, ensuring initiatives deliver measurable outcomes and real commercial value. As our Business Process & Value Analyst, your key responsibilities include, but may not be limited to: Analyse and map end-to-end business processes to identify opportunities for automation and optimisation Partner with stakeholders across the business to understand pain points and define improvement opportunities Build strong business cases with clear ROI and financial impact to support prioritisation of initiatives Work closely with data, AI and engineering teams to implement solutions into live environments Drive change management and adoption across business units Define success metrics and track value realisation post-implementation Ensure solutions are delivered in line with governance, risk and compliance requirements About You 2+ years of experience in a Business Process Analyst, Value Analyst, Operations Analyst or similar role Prior experience in AI integration, automation, process re-engineering, or digital transformation projects and managing the associated change Proven track record of driving cost reductions, efficiency improvements, and ROI-focused business initiatives Previous exposure to AI/ML projects or implementations highly desirable Familiarity with one or a few of these platforms or tools (or similar) is a plus: DBT, Tableau, Lucid chart, Atlassian Jira, Salesforce etc… Proficiency in cost-benefit analysis, ROI modelling, and financial impact assessment and business case development Analytics proficiency using SQL or Python to interact with databases and perform data wrangling & analysis, having good knowledge of statistical modelling Ability to translate insights into business recommendations via effective visualisation & reporting Familiar with process improvement methodologies (Six Sigma, Lean, etc.) Basic understanding of AI/ML concepts and applications in business contexts Relevant certifications such as Six Sigma, Lean, PMP or training in change management methodologies would be beneficial. Why you will enjoy working with us Competitive salary structure including company bonus scheme Genuinely collaborative and friendly culture Flexible and hybrid working Remote working option - work from anywhere for up to 4 weeks per year, in addition to hybrid working as standard Ongoing personal development & learning opportunities 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave 3 paid volunteering days per year & Workplace Giving Program Frequent events and celebrations including a standard weekly social Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne Best in class end of trip facilities including bicycle parking, change rooms & showers A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas More About Pepperstone We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and www.linkedin.com/company/pepperstone/ We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor . We respect our team members’ experiences and will never pay to remove a negative review. Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background. “We are a 2025 Circle Back Initiative Employer – we respond to every applicant”. We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible. Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity. #Li-Hybrid