Business process Owner - M/W/X

Pioneer of online flash sales since 2001 and key player in European e-commerce, Veepee collaborates with over 7,000 brands to offer highly discounted products available for a limited time. Operating across various sectors, including fashion, home, wine, travel or beauty... Veepee achieved a turnover of 3.3 billion euros incl. VAT in 2024 and employs 5,000 staff members across 10 countries. 📄 JOB DESCRIPTION Veepee is seeking a BPO - Digital Performance Specialist for its Front Marketing team, within the Marketing Department. Reporting to the Front Marketing Manager, the person in this role will ensure the optimization of the customer journey across all Veepee websites. This will be achieved by continuously tracking and analyzing performance at each step of the customer journey, and by proposing and coordinating actions to improve it in collaboration with tech and other business teams. 🎯 TASKS Process performance monitoring Identify KPIs to measure business process performance and improvement Continuously monitor process performance through KPIs Measure success of process improvement based on KPIs defined and monitor added business value Benchmark against market best practices. Business requirements : Translating Data Insights into Business Needs Define business needs (business issues that must be addressed) to improve the user experience. Prioritize business needs with product teams based on value. Validate functional specifications proposed by Product Owner(s), from a business perspective and provide feedback Review and validate tech delivery Front business entry point at a Group level As the business owner of the Front roadmaps, manage transversal projects by identifying boundaries with other functions and coordinating/consolidating inputs from other Business Process Owners impacted. Include all departments and regions within the scope of the role, formalizing regular exchanges to gather feedback and share deliverables.. 👉 MUST HAVE skills 3+ years of experience in digital projects coordination Data-driven, with strong analytical skills and the ability to use various sources of data to build a global vision. Results-oriented, with a strong ability to identify process weaknesses and drive improvements. A solid understanding of the e-commerce landscape, from initial customer touchpoints through to purchase and post-sales contacts. Comfortable working with diverse teams, including IT, UX, data science, legal, finance, logistics, commercial, and operational. Leadership skills: able to challenge and influence others, positively manage change. Proactive, organized, and autonomous, with the ability to move projects forward. Fluent English is required.International experience is a plus ✅ BENEFITS Dynamic and creative environment within international teams The variety of self-education courses on our e-learning platform The participation in meetups and conferences locally and internationally Up to 2 days of remote work per week Flexible working hours ❓ WHO WE ARE Veepeeᵀᵉᶜʰ is a tech community of 500 collaborators who play a key role in Veepee’s innovative strategy. From Warsaw to Sevilla, through Brussels, Amsterdam, Paris, Lyon, Nantes, Nice, Barcelona, Madrid and Lausanne all our projects are developed in an agile environment with a wide skills variety where you’ll be sure to find your place, no matter the technology you work with. If you love to try things why don’t you jump on this new adventure? Need more info > https://careers.veepee.com/en/ Vente-privee.com processes the collected data to handle the recruitment process, and to evaluate your ability to carry out the job offered and your professional skills. You can learn more about our use of your data and your rights by reading our recruiting privacy policy .