Apply
Job Type
Full-time
Description
About ReefPoint Group
ReefPoint Group (RPG) is a mission-driven consulting firm focused on improving outcomes for Veterans, service members, and federal agencies through data, technology, and strategic consulting. We partner with our clients to solve complex operational challenges, modernize systems, and improve how work gets done.
At RPG, we value curiosity, collaboration, and innovation. Our teams work alongside clients to deliver practical solutions that drive mission impact.
Position Overview
ReefPoint Group is seeking Business Process Engineers and Process Improvement Consultants to support operational transformation and process modernization initiatives for federal clients.
This role is ideal for professionals who enjoy solving organizational challenges, improving workflows, and helping teams operate more effectively. We are seeking individuals who can analyze how work is performed, identify opportunities for improvement, and support implementation of sustainable operational solutions.
Successful candidates will bring strong analytical thinking, stakeholder engagement skills, and experience supporting process improvement or transformation efforts within complex and mission-driven environments.
What You'll Do
Analyze business processes, workflows, and operational challenges to identify opportunities for improvement
Facilitate stakeholder discussions, workshops, and process discovery sessions
Develop current-state and future-state process maps and workflow documentation
Identify inefficiencies, bottlenecks, and operational risks and develop improvement recommendations
Support process redesign, implementation, and transformation efforts
Collaborate with leadership, operational teams, and technical stakeholders to drive alignment and execution
Develop deliverables including process maps, recommendations, implementation plans, and operational analyses
Support change management and adoption activities associated with operational improvement initiatives
Contribute to continuous improvement and organizational effectiveness efforts
Requirements
Bachelor's degree in Business, Public Administration, Industrial Engineering, Organizational Development, Healthcare Administration, or related field, or equivalent experience
Minimum 3+ years of professional experience supporting business process improvement, workflow analysis, operational consulting, or related functions
Experience analyzing and documenting business processes or supporting operational improvement initiatives
Strong facilitation, communication, and stakeholder engagement skills
Strong analytical and problem-solving abilities
Ability to work effectively in client-facing and collaborative environments
Preferred Qualifications
Experience supporting federal agencies including VA, DoD, DHA, or civilian agencies
Experience with Lean, Six Sigma, Lean Six Sigma, or operational excellence methodologies
Experience supporting organizational transformation or change initiatives
Experience developing process maps, workflow analyses, or operational models
Experience facilitating workshops or stakeholder working sessions
Experience supporting healthcare, operational, or mission-focused consulting environments
Familiarity with Agile or project delivery methodologies
Public Trust or security clearance eligibility or active clearance
#LI-MHS1