Business Development Representative You're joining Waitwhile at the beginning of our journey. Here you'll have a huge impact on the company, culture, and product and you're sure to stretch your thinking and expand your skills. Who we are💙 Here at Waitwhile we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messa ging, and analytics to make access to places, services, and events seamless, online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 150 million people enjoy a radically better waiting experience. Our clients include IKEA, Louis Vuitton, Costco, Delta Airlines, and thousands more. We’re just getting started, and we need your help. The role We're looking for a Business Development Representative (BDR) to help fuel our next stage of growth. As one of the first BDRs at Waitwhile, you'll play a key role in building our outbound motion from the ground up. This is more than a traditional prospecting role. You'll work closely with Sales leadership to identify target accounts, refine messaging, test new approaches, and generate qualified pipeline for our Account Executives. Your feedback and ideas will directly influence how outbound sales is built and scaled at Waitwhile. This is an excellent opportunity for someone who enjoys ownership, thrives in fast moving environments, and wants to make a visible impact in a growing SaaS company. What you'll do Outbound prospecting Prospect into target accounts through calls, emails, LinkedIn, and other outbound channels Research accounts and identify key decision makers Book qualified meetings and create pipeline opportunities for Account Executives Personalize outreach while maintaining strong activity levels Build and improve the outbound motion Partner with Sales leadership to refine targeting, messaging, and outreach strategies Contribute ideas, insights, and feedback to improve performance Help establish best practices and scalable outbound processes Bring a builder mindset to experimentation and continuous improvement Manage tools and workflows Maintain accurate account and prospect data in HubSpot Use tools such as Amplemarket, Trellus, and ZoomInfo to identify and engage prospects Stay organized across outreach, follow ups, and pipeline creation Continuously improve productivity and workflow efficiency Collaborate across teams Share customer insights and market feedback with Sales, Marketing, and RevOps Partner closely with Account Executives to ensure smooth handovers Surface objections, trends, and opportunities from prospect conversations What skills you need 1 to 2+ years of experience in B2B SaaS sales, business development, or outbound prospecting Strong communication skills, both written and verbal Ability to work independently and take ownership of your results Comfortable operating in a fast paced environment where processes are still evolving Strong organizational skills and attention to detail Curiosity, resilience, and a willingness to learn through experimentation A proactive mindset and genuine interest in building something new Bonus skills & attributes Experience in an early stage startup or scaleup environment Familiarity with HubSpot, Amplemarket, Trellus, or ZoomInfo Experience prospecting into mid market or enterprise accounts Experience selling into industries such as retail, healthcare, travel, operations, or customer experience Experience helping shape messaging, cadences, or outbound processes Interest in sales development strategy and process optimization A great place to work ❤️ We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working arrangements, and plenty of opportunities to learn and grow. Waitwhile has a positive, diverse, and supportive culture. We look for people who are curious, inventive, and strive to get a little better every day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, we'd love to hear from you. 🚀 You'll join a company where your ideas can directly influence how we grow, while also benefiting from the resources, investment, and long term stability that come from being backed by Allegion, a global publicly traded company. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance – Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $60,000 - $80,000; OTE: 85,000 – 115,000. The actual compensation will be determined based on experience and other factors permitted by law Department Sales Locations Chicago Remote status Fully Remote Chicago Grow with us. Life balance We're parents, care-givers and multi-faceted humans that don't want to spend all our time working. We do great work, but also encourage a great work-life balance. Autonomy Your self-starting personality will shine when you have the freedom to shape your work and help guide the product's direction. Great benefits Health benefits, retirement packages and generous time-off policies help keep your overall well-being a priority. Professional growth We want to see you thrive. You will contribute to the larger vision of Waitwhile while growing in your career journey. Take time for yourself. You have a life outside of work, and Waitwhile offers a generous time-off policy for you to enjoy it. About Waitwhile Waitwhile is a wait management platform that helps businesses deliver better waiting experiences for their customers through automated, personalized and smartphone-based line experiences. Waitwhile has improved the wait experience for over 250 million guests and collectively given people back over 100k years they would have otherwise wasted waiting in line. Our customers include IKEA, Louis Vuitton, Google, Facebook and thousands of other businesses looking to improve their waiting experiences. The company was founded in 2017 in San Francisco with the mission to eliminate the 1 Trillion hours that humans waste standing in line every year. Waitwhile has secured $12 million in funding from investors including CRV and has offices in the US and Sweden. Founded in 2017 Coworkers 45
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