Business Development Representative

Business Development Representative – Software Sales Location: Westlake, TX (hybrid) or Remote, USA for the right candidate ECI Software Solutions is seeking a motivated, organized, and customer-focused Business Development Representative (BDR) to join our Inside Sales team. This is a hybrid role , combining inbound lead follow-up with outbound prospecting to drive pipeline growth. In this role, you will engage with both warm and cold prospects, qualify opportunities, and partner closely with Account Executives to build a strong, consistent pipeline. Success in this position requires strong communication skills, the ability to prioritize effectively, and a disciplined approach to managing multiple leads and activities. What You’ll Do Respond to and qualify inbound leads in a timely and professional manner Proactively prospect and generate new opportunities through outbound calling, email, and LinkedIn outreach Conduct discovery conversations to understand prospect needs, challenges, and fit Deliver clear and compelling messaging that communicates value early in the conversation Handle objections confidently and guide prospects toward next steps Prioritize and manage a high volume of inbound and outbound activities effectively Research target accounts and identify key decision-makers Schedule qualified meetings for Account Executives and ensure smooth handoff Maintain accurate and up-to-date activity tracking in Salesforce (CRM) Meet or exceed targets for response time, meetings set, and pipeline generated What You Bring Experience or strong interest in cold calling and outbound prospecting Ability to balance inbound responsiveness with outbound pipeline generation Strong discovery and qualification skills Excellent communication skills—both verbal and written Effective time management and prioritization in a fast-paced environment Confidence in handling objections and navigating conversations Coachability and a willingness to learn and improve Results-driven mindset with a focus on achieving targets Qualifications 1+ years of experience in sales, business development, or a customer-facing role Experience in a quota-carrying or metrics-driven environment is a plus Familiarity with CRM systems (e.g., Salesforce) preferred Experience with sales engagement tools (e.g., Outreach, Salesloft) is a plus Bachelor’s degree preferred but not required What Success Looks Like Quickly engages and qualifies inbound leads Consistently generates pipeline through outbound efforts Effectively converts conversations into qualified meetings Maintains strong organization and follow-up discipline Meets or exceeds activity and pipeline generation goals Why Join ECI? Clear path for career growth into Account Manager, Sales Executive or other sales roles Comprehensive onboarding and ongoing training Competitive compensation: base salary + performance incentives + bonuses Collaborative, supportive team environment Strong benefits package and long-term growth opportunities