Business Development Account Executive - SME

Business Development Account Executive - SME At SD Worx, we are looking for energetic people to join our team. With us, you get the chance to showcase your talents and grow like never before! Ready, set, apply! We usually respond within a week SD Worx is a leading European organisation in end-to-end people solutions with 7,000 employees and 82,000 clients. We are at an exciting time with lots of scope for marketing in the high-growth Payroll/HCM field and we’ve new products to launch in Ireland from the SD Worx portfolio. In Ireland SD Worx, formerly Intelligo is a leading provider of payroll software and services operating in Ireland for 28 years. Our software is the best in the market, the Big 4 and all other major payroll processors use it. We pay 20% of corporate Ireland and have global clients in every industry. We have built an enviable reputation for delivering dependable and robust payroll solutions. We work hard every day to maintain and build our reputation. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us? About the role: We are seeking an experienced Business Development Account Executive to join our growing sales team in Ireland, this role is a mix of existing and new business for our SME market. Which tasks can you expect? New business Undertake self-prospecting and inbound lead management to deliver the pipeline required to hit target. Contribute to strategy for pipeline generation. Work with the Sales Managers to improve opportunity management and qualification processes. Target, qualify and engage with key representatives in prospective accounts. Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready opportunities. Research accounts, identify key players, generate interest and develop messaging that will garner interest. Create new opportunities, develop profitable sales and achieve annual sales target within SME markets. Existing business Accountable for a portfolio of customers where the employee sizes are typically less than 250 employees. Work closely with Sales Managers to identify key company accounts to develop. Proactively recommend and upsell products or services based on client needs. Establish and maintain strong relationships with assigned clients. Serve as a point of contact for client inquiries, concerns, and issues. Collaborate with internal teams to address any client issues and provide timely resolutions. Monitor client satisfaction levels and take proactive steps to improve overall satisfaction. Engage with prospective customers to develop new business relationships, understand the challenges they are trying to address and determine the solution(s) that will be of value. Across both Drive revenue growth of the company and be part of the SD Worx Sales Machine. Develop a deep understanding of client needs, goals, and pain points. Build and maintain an in-depth understanding of our product and services by working closely with presales, management, and your peers. Liaise with Service Delivery and Implementation to ensure a smooth and professional service between SD Worx and the customer. Be the voice of the customer with Operations & Implementation to ensure our teams are meeting the customers’ requirements, whilst proactively managing client expectations. Ensure timely renewal of client contracts and negotiate terms when necessary. Develop a good understanding of prospect & client organisations both in terms of decision-making structure and also strategic and business aims. Leverage relevant customer and market knowledge, expertise in order to help customers find the appropriate solutions. Measure activity through dashboard metrics to track effective methodologies and behaviours in the team and replicate these. Keep accurate records of client interactions and maintain a client database. Stay up to date with industry trends and client news to identify new opportunities. Always represent SD Worx professionally ensuring alignment to SD Worx strategy, business plan, code of conduct, ethics, products, and services. Have extensive understanding of all SD Worx proposition offerings. Being able to communicate through multi-level relationships into prospects and clients. Working within a team environment. What do you have to offer? Strong experience within a Sales/Business Development Representative/Account Executive role (SAAS/Services company preferred) Working with SME businesses would be beneficial University degree or equivalent experience is beneficial but not essential Trained on call structuring, conversation control, and pitching Strong opportunity qualification, objection handling, and time management ability Proficient in Salesforce and MS Office Suite. Self-starter with a track record of successful, measurable lead follow-up and sales development at multiple executive levels within an organisation. Positive and energetic phone skills, excellent listening skills, strong writing skill Strong negotiation and problem-solving abilities. Strong organisational and time-management abilities and attention to detail. Excellent communication, interpersonal, and customer service skills. Fluency in English is essential. The ability to work under pressure. Ability to work in a high-energy sales team environment. What do we have to offer? A dynamic environment: flexible working hours and working from home - 1 day from the office in Bray and the rest from home or office (whatever works for you & your manager) 25 days holiday (including the ability to buy an additional 5 days holiday) Pension (6% matched) Medical healthcare - employee or cash option Workation: possibility to work from any SD Worx location (4 weeks per year, EU only) Referral program Learning opportunities: through an individual development plan and professional training Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx! Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email. Why Join SD Worx? Flexible working: Flexible working hours and remote/hybrid working options – working arrangements are open for discussion Learning & development: Access to professional training and an individual development plan Career growth: Whether you want to deepen your expertise or broaden your career, there is room to grow within SD Worx Collaborative culture: From many locations, we work as one – moving from better to best together SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life. All hiring decisions are made based on skills, experience and role‑related qualifications. Team Sales Role Sales (SME) Locations Bray Remote status Hybrid