Business Analyst – Finance Systems & Billing Operations

Business Analyst – Finance Systems & Billing Operations

Location: LATAM, Remote

Overvie

wWe are seeking a Finance-focused Business Analyst to support critical financial systems, billing operations, and process improvement initiatives. This role combines operational support, financial analysis, systems troubleshooting, process design, and business transformation. The ideal candidate will have strong finance and accounting domain expertise, experience working with billing and accounts receivable processes, and the ability to drive solutions in a fast-paced, ambiguous environment

.
Key Responsibiliti

• esSupport day-to-day financial system operations, billing inquiries, and issue resolutio
• n.Manage incident triage and coordinate with cross-functional teams to resolve system and operational issue
• s.Perform root cause analysis, data validation, reconciliations, and manual data corrections when require
• d.Support month-end close activities, AP/AR processes, financial reporting, and ERP-related initiative
• s.Design, document, and improve operational processes, controls, and Standard Operating Procedures (SOPs
• ).Analyze business data using SQL, Excel, and Google Sheets to identify trends, discrepancies, and improvement opportunitie
• s.Lead operational projects related to billing, contract management, and financial process optimizatio
• n.Collaborate with Finance, Operations, Product, Engineering, and third-party vendors to implement scalable solution

s.
Required Ski

• llsStrong finance and accounting domain experti
• se.Deep understanding of billing operations, credit memos, refunds, invoicing, and the accounts receivable lifecyc
• le.Experience supporting month-end close, reconciliations, AP/AR workflows, financial reporting, and ERP implementatio
• ns.Advanced SQL skills for data extraction, analysis, validation, reconciliation, and reporti
• ng.Strong data validation, reconciliation, troubleshooting, and root cause analysis capabiliti
• es.Advanced proficiency in Microsoft Excel and Google Sheets, including Pivot Tables and complex data analys
• is.Experience creating and maintaining SOPs, process documentation, and operational contro
• ls.Ability to identify process improvement opportunities and translate business requirements into scalable operational solutio
• ns.Experience working with third-party financial and operational syste

ms.
Preferred Sk

• illsExperience with Zuora (billing, subscriptions, invoicing, credit memos, and revenue workflo
• ws).Experience with Adyen or similar payment processing platfo
• rms.Knowledge of financial systems integrations across billing, payments, accounting, and reporting platfo
• rms.Familiarity with Indeed financial systems, IQL, or internal reporting to
• ols.Experience leveraging AI productivity tools such as ChatGPT, Claude, Gemini, Cursor, or GitHub Copilot to improve analysis, documentation, and operational efficie

ncy.
Ideal Cand

• idateStrong blend of finance operations, systems support, business analysis, and process improvement experi
• ence.Comfortable navigating ambiguity and defining solutions independe
• ntly.Demonstrates ownership, analytical thinking, and a continuous improvement min

dset.