Business Analyst

About Convatec Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com Our search for better is changing the lives of our customers. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring Place of work: Remote, Slovakia Base salary: minimum 2000€ / monthly (depending on experiences and quality of the candidate) Contract type: full-time Start date: by agreement Key r esponsibilities and authority Collaborate with stakeholders to understand business objectives, processes, and requirements. Conduct interviews, workshops, and analysis sessions to elicit and document user stories, use cases, and functional/non-functional requirements. Capture Business Requirements, Business Cases, Functional Specifications, creating and elaborating user stories. Drive awareness of requirements across business units and identify standard systems processes through evaluation of real-time data. Determine and develop user requirements for systems in production, to ensure maximum usability Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties. Maintain relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations. Create comprehensive and clear documentation such as business requirements documents (BRD), functional requirements documents (FRD), and use case specifications. Develop process models, workflow diagrams, and prototypes to depict proposed solutions. Work closely with IT Architects, technical teams, vendors to design feasible solutions fullfill business needs. Evaluate existing Convatec systems and propose improvements or new solutions to optimize processes . Act as a liaison between business stakeholders and technical teams, ensuring effective communication and understanding of requirements. Collaborate with project managers, developers, and testers to ensure successful project delivery. Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. Perform, evaluate, and communicate thorough quality assurance at every stage of systems development. Assist in test planning and support the Technical teams in developing test cases that validate the implemented solutions against requirements. Participate in user acceptance testing (UAT) and ensure solutions meet business expectations. Support handover of new solutions and support documentation to our Operations Teams. Key r equirements Customer-first mindset Ability to bridge communications between business and technical teams. Fluency in written and spoken English, including the ability to summarise complex information. Excellent listening, questioning, presentation and facilitation skills. High-level of accuracy and attention to detail. Ability to self-organise. Capacity to balance priorities and workloads. Ability to facilitate workshops with senior stakeholders in order to challenge and refine requirements. Flexible and agile mindset with the ability to work across different team functions and projects. Experience of working in a global business environment. Experience in the Medical Devices/Pharmaceutical Industry. Education / Qualifications E ssential qualifications, e ducation , and certifications necessary for success in the role. Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field. 3+ Years experience working as an IT Business Analyst or in a similar role. Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements. Proficiency in requirement gathering techniques, process modeling, and documentation tools (e.g., JIRA, Confluence, Visio, prototype/wireframes and user journey flows ). Excellent communication skills to interact with diverse stakeholders and convey technical information clearly. Familiarity with Agile, Scrum, or other project management methodologies. Understanding of software development lifecycle (SDLC) and its phases. Experience within in the Medical Device Technology /Health Care field is a big plus. Experience with data analysis, SQL, or business intelligence tools. Certification in Business Analysis (e.g., CBAP) or relevant other professional certifications. Experience in these domains are valued specially in Medical Devices/Pharmaceutical Industry SAP /SAP S/4HANA (Fin, Quality, Supply Chain, Sales, Manufacturing , Warehousing, Supply Chain ) (QMS) Quality Management Systems (CC, QA ) (PLM) Product Life Cycle Management Systems (Product Data, Product Development , Standards ) (MES) Manufacturing Execution Systems and Processes Sales a n d Marketing (CRM Systems) Languages Speaking: Yes English* Writing/Reading: Yes English* * additional languages as required or nice to have Working c onditions Hybrid working - Convatec has a flexible approach to office working which may differ based on location . Special f actors Flexibility to working hours depending on Project Scope. Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it. This is stepping up to a challenge. This is work that’ll move you. Note: Please send your CV only in English language. Employee perks, and benefits: Bonus in compliance with internal principles Stable international work environment within a growing organization Development trainings Career opportunities for internal employees Employee referral program Global recognition program – Convatec Champions Employer contribution to supplementary pension savings Life insurance fully paid by the employer Social fund (various support and perks for employees) Support for employee teambuilding activities Discounts with selected providers of goods and services Working Conditions: Work in office environment, production center,s and laboratory Availability to travel, international and national. Company: Unomedical s.r.o. (member of the global company Convatec) Priemyselný park 3 071 01 Michalovce, Slovakia Email: [email protected] convatec.sk | convatecgroup.com | careers.convatec.com #LI-AN1 #LI-Remote Beware of scams online or from individuals claiming to represent ConvaTec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official ConvaTec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at ConvaTec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected] . Dajte si pozor na podvody online alebo od jednotlivcov, ktorí tvrdia, že zastupujú spoločnosť ConvaTec Pred akoukoľvek ponukou práce, sa vyžaduje formálny náborový process, pre všetky naše pracovné príležitosti. To bude zahŕňať, pracovný pohovor potvrdený oficiálnou e-mailovou adresou spoločnosti ConvaTec. Ak Vás osloví podozrivý kontakt cez sociálne médiá, textovú správu, e-mail, alebo telefonát, o nábore v spoločnosti ConvaTec, nezverejňujte žiadne osobné údaje, ani neplaťte žiadne poplatky. Ak si nie ste istí, kontaktujte nás na adrese [email protected] . Equal opportunities ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Rovnaké príležitosti ConvaTec poskytuje rovnaké pracovné príležitosti, pre všetkých súčasných zamestnancov a uchádzačov o zamestnanie. Táto politika znamená, že nikto nebude diskriminovaný z dôvodu rasy, náboženstva, vierovyznania, farby pleti, národnostného pôvodu, národnosti, občianstva, pôvodu, pohlavia, veku, rodinného stavu, fyzického alebo mentálneho postihnutia, citovej, alebo sexuálnej orientácie, rodovej identity, vojenského statusu, alebo statusu veterána, genetických predisponujúcich vlastnosti, alebo z akéhokoľvek iného dôvodu, zakázaným zákonom. Notice to Agency and Search Firm Representatives ConvaTec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any ConvaTec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of ConvaTec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Upozornenie pre zástupcov agentúr a vyhľadávacích spoločností Spoločnosť ConvaTec neprijíma nevyžiadané životopisy od agentúr a/alebo vyhľadávacích spoločností pre túto pracovnú ponuku. Životopisy predložené akémukoľvek zamestnancovi spoločnosti ConvaTec, treťou stranou, ako sú agentúry a/alebo vyhľadávacie spoločnosti, bez platnej písomnej a podpísanej zmluvy o vyhľadávaní, sa stanú výhradným vlastníctvom spoločnosti ConvaTec. Already a ConvaTec employee? If you are an active employee at ConvaTec, please do not apply here. Go to the Career Worklet on your Workday home page and View "ConvaTec Internal Career Site - Find Jobs". Thank you! Ste už zamestnancom spoločnosti ConvaTec? Ak ste aktívnym zamestnancom spoločnosti ConvaTec, prosím, neaplikujte tadiaľto. Prejdite na stránku pracovných príležitosti, na svojej domovskej stránke Workday a zobrazte si „Interná kariérna stránka spoločnosti ConvaTec – Nájsť pracovné miesta“. Ďakujeme! Only candidates who meet our requirements will be invited for the interview. Data of not selected candidates will be deleted in compliance with GDPR and data protection law . Information about personal data processing of job seekers is located on link : https://www.convatec.com/sk-sk/o-nas/kariera/ Na osobný pohovor budú pozvaní uchádzači, ktorí spĺňajú naše požiadavky. Materiály neoslovených uchádzačov budú v súlade s nariadením GDPR a so zákonom o ochrane osobných údajov skartované. Informácia o spracúvaní osobných údajov uchádzačov o zamestnanie sa nachádza na: https://www.convatec.com/sk-sk/o-nas/kariera/