Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi-family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio.
Bradley Company actively invests in our professionals and their growth. We are guided by our core values: entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives.
Brokerage Services Coordinator
Position Overview
The Brokerage Services Coordinator plays a critical role in supporting our sales professionals across customer service, marketing, and transactional functions while managing multiple complex projects and competing deadlines. This position requires exceptional organizational skills, strategic thinking, and the ability to thrive in a dynamic, fast-paced commercial real estate environment.
The ideal candidate will
demonstrate
strong leadership capabilities, advanced technical
proficiency, and
possess
either an active real estate license or be actively pursuing licensure. This role offers significant growth opportunities for professionals
seeking
to advance their careers in commercial real estate brokerage operations.
Location:
Indianapolis, IN
Schedule:
Monday – Friday, 8:00 AM – 5:00 PM EST (Hybrid: 4 days in office, 1 day remote)
Reports to:
Manager, Brokerage Operations & Support
Key Responsibilities
Customer Service Excellence
Coordinate and
maintain
on-site coverage schedules to ensure comprehensive support for the brokerage team
Manage and
maintain
the brokerage pipeline in Dealius, conducting regular strategic reviews with the brokerage team to
optimize
opportunities and ensure data integrity
Deliver exceptional customer service to brokers by proactively addressing complex inquiries, resolving escalated issues, and ensuring superior client satisfaction
Marketing & Brand Management
Develop, execute, and analyze customized email marketing campaigns while maintaining and optimizing contact databases across SharpLaunch and other third-party systems
Create marketing materials including flyers, brochures, offering memorandums, and opinions of value, using SharpLaunch and/or Adobe Creative Cloud
Collaborate with marketing and brokerage teams to develop comprehensive marketing strategies for diverse property types (retail, office, industrial, mixed-use)
Serve as primary liaison with marketing and research teams to ensure
optimal
service delivery for internal and external clients
Manage property distribution and advertising across company website and industry platforms (LoopNet,
Crexi, etc.),
optimizing
visibility and engagement
Partner with Market Research team to conduct demographic analysis and create specialized mapping solutions for listings
Lead the preparation of
customized
proposals, presentations, and communication materials for high-value opportunities
in collaboration with marketing and research
Coordinate site tour
logistics
by preparing comprehensive materials packages including flyers, floor plans, site matrices, and detailed itineraries
Develop and execute social media content strategies for featured listings, major transactions, and company events
Transaction Management
Compile and review listing agreements for new properties, ensuring full compliance with licensing requirements and company standards
Generate comprehensive listing and deal activity reports (inventory, expirations, pipeline) and proactively track critical dates through Dealius
Execute the complete Closed Deal process according to established SOPs, including document abstraction, transaction detail confirmation, and broker coordination
Draft amendments and coordinate with sales professionals to obtain necessary signatures while
maintaining
listing currency
Manage complex document workflows through DocuSign for listing agreements, LOIs, lease agreements, amendments, and purchase agreements
Monitor and analyze accounts receivable through Dealius reporting, coordinating with brokers on collection strategies for outstanding payments
Update property and listing information across multiple databases and platforms, ensuring consistency and accuracy
Input and analyze comparable data from in-house transactions to support market analysis
Administrative & Strategic Support
Maintain organized file management systems on company drive and Dealius, implementing best practices for data organization
Actively
participate
in and contribute to team collaboration meetings, including bi-weekly department and sales meetings
Support internal engagement activities and coordinate events for external partners, enhancing relationship building opportunities
Performs other duties and responsibilities as assigned to support business needs and contribute to team success.
Qualifications
Education & Experience
High school diploma or equivalent required, Associate's or Bachelor's
degree preferred
Prior experience in administrative, marketing, or client support roles with direct real estate industry strongly preferred
Skills & Competencies
Exceptional interpersonal skills with
demonstrated
ability to build rapport and communicate effectively at all organizational levels
Strong attention to detail with proven project management capabilities from
inception
through successful execution
Superior verbal and written communication skills with ability to present complex information clearly
Advanced
proficiency
in Microsoft Office Suite (Word, Excel, Outlook) with
demonstrated
expertise
in data analysis and reporting
Ability to manage multiple priorities simultaneously while
maintaining
quality standards
Strategic thinking skills with ability to
anticipate
needs and proactively solve problems
Demonstrated ability to work independently and as part of a collaborative team
Why Join Our Team?
This position offers an exceptional opportunity for career advancement in commercial real estate, providing comprehensive exposure to brokerage operations while developing advanced skills in marketing, transaction management, and client relations.
You'll
work alongside industry professionals in a supportive environment that values innovation, professional growth, and excellence in service delivery.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability
required. This list of essential functions is not exhaustive and may be
supplemented
as necessary.
Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.