Role Overview
Do you enjoy helping people, managing details, and creating smooth customer experiences? We are currently seeking enthusiastic individuals to join our growing team as a
Booking Experience Consultant
.
In this role, you will assist clients throughout the reservation process, helping coordinate travel arrangements, organize important booking details, and provide professional support. This opportunity is ideal for individuals who are dependable, organized, and enjoy working with customers in a remote environment.
Comprehensive training, ongoing guidance, and professional development resources are provided.
What You'll Do
Assist clients with travel reservations, vacation packages, cruises, accommodations, and related services
Review travel requests and identify suitable options based on client preferences and objectives
Utilize company-approved platforms to research availability, pricing, and travel products
Verify booking information and reservation details before final processing
Provide responsive customer assistance through phone, email, and online communication channels
Help resolve scheduling concerns, booking revisions, and travel-related inquiries
Maintain accurate records of customer interactions, confirmations, and reservation activity
Stay informed on supplier updates, travel promotions, and company procedures through ongoing learning opportunities
Benefits
Work from home flexibility
Adjustable scheduling options
Complete onboarding and training program
Access to travel incentives and supplier promotions
Positive and supportive team environment
Ongoing coaching and development resources
Advancement opportunities for high-performing team members
Qualifications
Strong communication and interpersonal skills
Ability to stay organized while managing multiple responsibilities
Comfortable learning new software platforms and online systems
Reliable internet connection and basic computer knowledge
Detail-oriented with strong follow-through skills
Self-motivated and able to work independently
Professional attitude with a customer-first approach
Must be 18 years of age or older
Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
Who Thrives in This Role?
Individuals who enjoy assisting customers and solving problems
Those who appreciate flexible work arrangements
People who are organized, dependable, and proactive
Candidates interested in building transferable customer service and coordination skills
Individuals seeking long-term growth in a supportive remote environment