Block Manager

Block Manager / Trainee Block Manager Jump onboard to grow your career with a market leading company who offer ample progression opportunities, award winning training and to become part of a group who care about our people! We usually respond within three days Job Title: Block Manager / Trainee Block Manager Brand: Glide Working Hours: Monday to Friday 9am - 5pm About Us: Glide, a new type of property management partner, here to ensure residential block management is stress-free, whether you're a leaseholder or a block owner. As part of LRG, we cover every corner of the UK with our group of brands, but that doesn't mean we're a faceless agency with a different contact every time you reach out. In fact, it's precisely the opposite; we're friendly, helpful and, most importantly, we know your home inside out, just like you do. Role Overview: Due to continued growth, Glide Property Management is looking to appoint a proactive Block Manager to join our expanding team. We are either looking for a candidate who demonstrates experience within Block Management or someone with knowledge within the property industry who is looking to develop their career. The successful candidate will be responsible for managing a portfolio of residential developments, ensuring properties are maintained to a high standard while delivering excellent service to leaseholders, clients, and contractors. Key Responsibilities: Property & Estate Management Manage a portfolio of residential blocks and developments. Conduct regular site inspections and produce written reports. Ensure communal areas are well maintained, clean, and safe. Instruct, supervise, and monitor contractors and service providers. Oversee planned and reactive maintenance works. Resident & Client Relations Act as the main point of contact for leaseholders, residents, and freeholders. Respond to queries, complaints, and emergencies in a timely and professional manner. Organise and attend residents’ or AGM meetings when required. Build and maintain positive working relationships with stakeholders. Financial Management Preparation and management of service charge budgets. Monitor expenditure and ensure value for money. Approve invoices in line with budgets and company procedures. Compliance & Health & Safety Ensure compliance with lease terms, legislation, and industry regulations. Oversee health & safety requirements, including fire risk assessments and insurance. Ensure statutory inspections and certifications are completed on time. Report and manage risk issues appropriately. Administration & Reporting Maintain accurate property records and documentation. Prepare reports for clients, residents, and senior management. Use property management software effectively. Essential: Proven experience in an administrative or coordination role Strong organisational and time management skills Excellent written and verbal communication High attention to detail and accuracy Proficiency in Microsoft 365, particularly Excel Ability to handle sensitive and confidential information Desirable: Experience within block or property management Understanding of leasehold legislation Familiarity with property management systems What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive base salary Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Block Management Locations Poole (SPL), United Kingdom Remote status Hybrid Employment type Full-time Driving Licence Required Yes Poole (SPL), United Kingdom Our Culture Our culture is what makes us who we are and all of the people within LRG are our driving force behind that. We operate an open culture and are dedicated to creating an environment in which our employees feel they can speak up and share their thoughts. We're dedicated to engagement, recognition, wellbeing and diversity and inclusion. We also offer our staff fantastic working conditions both out in our branches and Head Office in Wokingham, Berkshire.