Billing Specialist (Remote)

Job Description This is a remote position. What We Do At Outsource Access, we help U.S.-based independent loss adjusting and insurance risk management leaders protect their financial accuracy and client relationships . We don't just process invoices—we make sure that every billable hour, timesheet, and financial document is flawlessly audited and submitted on time to keep the client's revenue engine moving seamlessly . How You’ll Make a Difference Guarding Revenue Accuracy: You will meticulously review, edit, and audit complex time tracking sheets within custom time management systems. By catching errors in grammar, codes, and service descriptions before they reach the client, you ensure absolute billing integrity. Streamlining Portal Workflows: You will take full ownership of major client billing portals, converting financial documentation into crisp, organized formats and uploading invoices swiftly to guarantee zero friction or delays in payment cycles. Connecting Key Stakeholders: You will act as a central communications bridge, daily managing active shared inboxes and seamlessly collaborating with Collections departments, internal managers, and regional field offices to resolve inquiries instantly. Building the Playbook: You will pull regular monthly reporting insights and proactively document unique, client-specific billing rules and instructions into clear, repeatable processes to scale internal performance. Requirements Is This You? The Meticulous Auditor: You possess a high natural attention to detail and love cross-checking data; you view yourself as the final gatekeeper of compliance and numbers. The Proactive Communicator: You are comfortable working independently in a fast-paced environment and have excellent professional written and verbal English skills to interface comfortably across multiple internal corporate departments. The Highly Organized Deadline-Meeter: High invoice volumes and tight daily turnaround schedules do not phase you; you know how to map out and prioritize your workday effectively. Tech-Savvy: You navigate Microsoft Office (especially Excel power features) with ease and quickly adapt to complex, proprietary billing and time management software platforms. Your Home Office: You have a reliable, secure work-from-home setup with a capable private device and high-speed internet ready to align with dedicated U.S. Eastern Standard Time (EST) operational hours. Benefits Why You’ll Love Being Part of the OAmazing Team You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you: Your Wellness & Security Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills. Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net. Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home. Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time. Your Financial Rewards Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that. Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours. 13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.