Billing Specialist

Why Work at SMA America At SMA America , we believe in Energy that Changes . Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you. PURPOSE OF THE POSITION The Billing Specialist is responsible for producing daily invoicing for all Sales and Service orders and closely working with internal and external teams to analyze and resolve billing topics. The Billing Specialist is responsible for processing all necessary credit notes and assists our Accounts Receivable team in reconciling. This is a hybrid role based out of our Rocklin, CA headquarters, with in-office presence required on Tuesdays and Thursdays. PRIMARY DUTIES / RESPONSIBILITIES Assist revenue recognition in the daily and month end closing processes. Process milestone billing and all external billing portals such as Oracle Textura. Process customer payment applications and work with our Project Management team on specific milestone structures. Manage all customer credit note requests, including special pricing agreements and annual bonus structures. Evaluate blocked billing items queue by finding a resolution with the Billing Lead in clearing and releasing accounting documents produced by SAP for accurate revenue recognition. Manage the returns credit process, including researching related documentation and pricing, obtaining approvals, verification of returned products, and coordinating returns delivery with the Returns and Transportation teams. Coordinate with the AR team to ensure credit notes are processed on time. Support the Accounts Receivables department and the Billing Lead in reconciling receivables with billing items. Manage email and phone inquiries from customers and the service department. Other duties as may be required or assigned. REQUIRED QUALIFICATIONS 3 to 5 years of billing and data entry experience required. SAP experience is required. Associate or bachelor's degree in accounting or business preferred; equivalent experience will be considered. OTHER SPECIALIZED SKILLS Proficiency with Microsoft Office Suite including Word, PowerPoint, and Excel strongly preferred. Attention to detail and a high level of accuracy required. Excellent written and verbal communication skills required. Excellent customer service skills required. Ability to analyze and solve problems effectively. Proficiency in the English language, both written and verbal, required. WE OFFER Hourly rate of $28.00 to $29.00, dependent on experience and qualifications. Comprehensive benefits including health, dental, and vision coverage, including $0 premium options. Hybrid work schedule: in-office Tuesdays and Thursdays, with remote flexibility on other days. 401(k) plan with company match. Opportunities for professional development and training. Inclusive, collaborative, and innovative work environment. Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. 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