Billing Analyst (Remote based in Indianapolis, IN or Chicago, IL)

Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission. We don’t solve problems for our clients. We solve problems with them. We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations. Originally founded in Indianapolis in 2008, Resultant now employs more than 350 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX. We’re Resultant. Clients partner with us to see a difference. People join us to make one. Resultant is seeking a meticulous and detail-oriented individual to fill the role of Billing Analyst within our Accounting team. As a Billing Analyst, you will collaborate closely with various departments to ensure the precise and efficient handling of customer billing processes, thereby upholding the integrity of our accounts receivable system. Collaboration is at the heart of our success. This position is primarily remote, with a preference for candidates based in Indianapolis, IN or Chicago, IL to support periodic in-person collaboration as needed. Responsibilities: Maintain an accurate and updated billing system to facilitate smooth operations, including Project and Agreement set up Generate and dispatch invoices promptly and accurately Scrutinize sales orders to verify the correctness of billing setups Execute billing and reporting tasks in adherence to predetermined deadlines Oversee the management of Tax Exemption Certificates, including timely follow-ups and requests as required Demonstrate proficiency in analyzing and resolving customer inquiries via shared email platforms Foster effective communication by liaising with internal personnel and promptly addressing inquiries Fulfill additional duties as assigned, contributing to the efficiency and effectiveness of the billing process Follow up on client payments, process payments, and apply cash Bachelor's or Associate's degree in Accounting, Finance, or a related field preferred; certificate-only and non-degree candidates will be considered 1+ years of experience in billing, accounting, or a finance-related role, preferably within a similar industry Experience with Microsoft Excel, including the ability to work with large data sets Experience with PSA and financial systems such as ConnectWise and NetSuite preferred Exceptional attention to detail and commitment to data accuracy and integrity Strong analytical and problem-solving skills with the ability to identify and resolve issues promptly Clear and professional communicator with strong interpersonal skills Ability to thrive in a fast-paced environment and adapt to changing priorities Comfortable working both independently and collaboratively as part of a team Must be located in or around Indianapolis, IN or Chicago, IL Must be legally authorized to work in the United States for any employer without sponsorship What It's Like to Work Here At Resultant, we are driven by purpose—partnering with clients to take on their toughest challenges and creating outcomes that make a real difference. Success here means lasting impact, not just delivered projects. We work as collaborative experts, leaning into complexity with confidence and humility, asking smart questions, sharing ideas freely, and combining our diverse expertise to turn challenges into clear, transformative solutions. We make our outcomes visible by sharing results, stories, and lessons learned, because growth happens through shared experience. Accountability & Ownership Resultant offers a flexible, high-trust environment, paired with a shared commitment to accountability: Take ownership of your work from start to finish and deliver on your commitments to clients and coworkers Communicate proactively, especially when priorities shift Focus on outcomes, follow-through, and measurable impact Show up where it matters, in person or virtually, when it strengthens relationships or results Do the small things brilliantly: respond timely, stay organized, and follow through to build trust We trust each other to own our work and deliver exceptional results. Flexibility means autonomy paired with accountability: the freedom to work in ways that fit your life, balanced with the reliability our clients and coworkers count on. Is Resultant the right spot for you? You may thrive here if you bring curiosity and a consulting mindset to every challenge, take ownership of your growth, and give and receive feedback with intention. If you're energized by bold ideas, continuous learning, and investing in the people around you, this is your place. At Resultant, we show up for each other, own our outcomes, and build leaders who create lasting impact for our clients, our communities, and each other. Equal Opportunity Employer We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.