Start Date: TBD
: $15.00/hour (Bilingual- Spanish)
At
Frontline Group
, we’re hiring
Bilingual (Spanish/English) Customer Service Representatives
to support individuals. You’ll provide critical support connecting people to emergency shelter and resources from the comfort of your home. This is
mission-driven work
that truly matters.
Quick Overview
Job Type:
Full-time, Temporary
Pay:
$15.00/hour for Bilingual Spanish speakers (W2 Employee)
Location:
100% Remote
Orientation:
TBD
Training Schedule:
TBD
Must have open availability
What We’re Looking For
Fluent Bilingual
Spanish/ English speakers
(spoken and written)
Call center or customer service experience
Remote work experience is a plus
Tech-savvy with ability to navigate multiple systems
Reliable: 100% attendance required for orientation and training, no exceptions
Open availability required
(including weekends)
Computer & Equipment:
Windows 11 based PC
(no MACs or Chrome Book)
Dual monitors – this helps you see multiple programs at once while assisting customers.
At least 16 GB of memory (RAM) with 12 GB usable – this keeps your computer running smoothly while using several tools at once.
CPU utilization should be 50% or less
Internet connections: your computer must have a Ethernet (RJ-45) port.
Wired internet connection required – Wi-Fi is not allowed
; your computer must be connected to your router using an Ethernet cable for a stable signal.
Internet Speed:
Please use
speedtest.net
to test your specs
Download speed:
20 Mbps
or higher (for receiving data).
Upload speed:
10 Mbps
or higher (for sending data).
Ping: 20 MS or less
(for a fast, responsive connection). Please pay special attention to your Ping, it has to be 20 or less.
Important:
These technical requirements will be verified during your interview —
no exceptions.
Please join the interview
from the computer you plan to use for the position
, with your
camera turned on
and
ready to share your screen
so we can confirm your computer’s setup.
Do not join from a cell phone
, as you’ll need to demonstrate your system’s specifications during the session.
How to Apply (Fast Track)
Apply now by replying with:
A
screenshot of Windows 11 on your PC
A
screenshot of your internet speed test
from
speedtest.net
performed on your
laptop or desktop, not your cell phone (please pay attention to the "Ping" requirement)
Confirmation that you meet all
equipment and availability requirements
A
screenshot of at least 16 GB of RAM on your computer
A
screenshot of you hard wired to your Ethernet cable (no Wi-Fi)
Apply Now!
If you meet the qualifications, have 24/7 availability, and your equipment meets our requirements, we encourage you to submit your application.
Spots are limited and filled on a first come, first served basis,
apply ASAP!
All of these requirements will be verified in your interview.
Due to the high volume of applications, we will only be reaching out to candidates who meet the required qualifications.
Note: Some benefits are subject to eligibility requirements, including employment term and other factors.
About Us
Frontline Group is a W2 employer that does not hire independent contractors.