Bilingual Dental Patient Coordinator (Spanish-English)
Winning AssistantsPosted 4 days ago
Every job listed here is analyzed by our AI to identify worldwide hiring — not just “remote in the US.” Our classification is actively being improved, some results may be inaccurate.
Worldwide Remote
Jobs reviewed for worldwide hiring.
Real Hiring Data
Country flags show the countries where each company has team members
Updated Hourly
Fresh jobs synced from thousands of career pages
Job Title: Bilingual Dental Patient Coordinator (Spanish-English) Position type: Full-Time Work hours: 9:00 AM to 6:00 PM Eastern Standard Time Work days: Monday to Friday Salary: $6 - $7 per hour, depending on experience Job code: JC-ADC Workplace: Remote Preferred Candidate Location: Latin America About Our Client Our client is a growing dental practice committed to providing excellent patient care through professional, organized, and friendly front-desk support. They are seeking a Bilingual Dental Patient Coordinator (Spanish-English) to serve as the first point of contact for patients in a fully remote, full-time role. This position is ideal for someone with a friendly personality, strong phone presence, and dental or healthcare front-desk experience. You will be responsible for managing appointment scheduling, handling high-volume inbound and outbound calls, verifying dental insurance, and supporting daily administrative coordination. As the voice of the practice, you will ensure patients feel welcomed, informed, and supported from their first call to their confirmed appointment. This role requires accuracy, efficiency, and confidence in bilingual communication. Scope of Work / Responsibilities Answer incoming calls and manage high-volume phone communication Handle patient inquiries and correspondence professionally Schedule and coordinate patient appointments Confirm appointments and send reminders Perform dental insurance verification and basic claims processing Coordinate appointment schedules to optimize provider availability Provide basic front-desk administrative support Maintain accurate and organized documentation within practice systems Top 3 Priorities Dental insurance verification (dental-specific) High-volume inbound and outbound phone handling Appointment scheduling and confirmations KPIs (Success Metrics) Accurate and complete insurance verification Timely appointment confirmations Reduced missed calls Efficient scheduling coordination Professional and courteous patient communication Required Experience & Qualifications: Bilingual English/Spanish (non-negotiable) Friendly, positive, and professional personality Strong, confident phone presence Comfortable handling patient-facing communication Previous experience as a Dental Assistant, Dental Receptionist, or Medical/Healthcare Receptionist Willingness to learn and use Eaglesoft Experience with VoIP systems (Verizon VoIP or similar experience helpful, but not required) Preferred Experience Prior dental office experience Experience with dental insurance verification and claims processing Familiarity with Eaglesoft is a plus (training provided if needed) Basic requirements Must be proficient in speaking and writing English and Spanish very clearly Must have relevant work experience Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] Must be available for video meetings with your camera on (when needed) Technical requirements Device: Reliable laptop or desktop computer. Internet: High-speed connection (minimum 25 Mbps). Audio: Noise-canceling headset. Video: Webcam for virtual meetings. Workspace: Quiet, professional environment Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.