Bilingual Dental Front Desk

Dental Front Desk | Bilingual (English/Spanish) We are seeking an experienced Bilingual Dental Front Desk VA to support our client's dental practice as a virtual patient care coordinator. The ideal candidate is fluent in both English and Spanish, has 3 to 4 years of hands-on experience in a U.S. dental front office, and is confident handling patient calls, scheduling, and recall management. You will be trained and directly supervised by the client. Key Responsibilities • Manage recall lists and follow up with patients due for hygiene appointments • Schedule, reschedule, and confirm patient appointments • Handle overflow calls from the practice's AI receptionist system • Follow up with exam patients regarding treatment plans • Reschedule no-show patients • Verify dental insurance benefits as needed • Provide general patient coordination and administrative support • Adapt to a multi-provider environment where patients are assigned to the available provider Requirements • Minimum 3 to 4 years of experience in a U.S. dental front office or dental VA role • Bilingual in English and Spanish -- fluent written and verbal communication required • Experience with EagleSoft EMR; candidates with equivalent dental software experience will be considered • Experience with Weave or a similar VoIP/patient communication platform is a plus • Solid understanding of dental insurance verification (PPO and HMO) • Professional phone presence and strong patient communication skills • Comfortable working in a fast-paced, multi-provider practice setting • Available Monday through Friday, 10:00 AM to 7:00 PM PST Pay is $5 - $6 USD per hour depending on experience Please note that this is a full-time contractor position (40 hours per week). Schedule is Monday through Friday, 10:00 AM to 7:00 PM PST.