Role Title
We are looking for Virtual Professionals in Argentina and Colombia. This is a fully remote position for the role of Bilingual Construction Project Manager VA (Field Operations & Execution Control)
- Applications with an introduction video attached will be prioritized.
Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls.
Role Summary
This role owns the day-to-day execution layer of construction projects across field crews, internal managers, and clients for a fast-moving sign manufacturing and installation business.
You are not supporting project managers—you are actively running coordination across multiple live projects in real time, ensuring nothing stalls between field execution → communication → client delivery → invoicing handoff.
You will manage ~10 project stages per job, coordinate Spanish-speaking field crews, handle client communication, and keep CRM data aligned with real-world progress.
This role operates in constant motion. If you wait for instructions, avoid direct communication with field crews, or struggle managing multiple live projects at once, you will fail in this environment.
Success is measured by:
- projects moving without delays caused by communication gaps
- field crews and clients always aligned on next steps
- CRM accurately reflecting real field reality
- no “lost” or stalled projects in the pipeline
- clean handoff from completion → invoicing → closure
Core Responsibilities (Execution-Based)
1. Live Project Flow Control (10-Stage Execution System)
- Actively manage projects across ~10 lifecycle stages from initiation to closeout
- When a project moves (or stalls), immediately update CRM and identify what is blocking progress
- Detect delays before managers or clients ask for updates
- Push projects forward by coordinating directly with field crews, internal teams, and clients
- Ensure every project has a clear next action at all times
- Close out projects fully including completion confirmation, documentation, and handoff to invoicing
2. Field Crew + Internal Communication Bridge (Spanish Execution Layer)
- When field crews (Spanish-speaking) report issues, immediately translate, clarify, and coordinate resolution with internal managers
- When internal instructions are unclear, actively confirm with both sides instead of waiting
- Maintain continuous Slack, WhatsApp, CRM communication flow without delays
- Prevent miscommunication between office planning and field execution
- Step into live coordination issues when crews are blocked or instructions conflict
3. Client Communication & Call Handling
- When client inquiries or calls come in, respond immediately or route with full context
- Handle overflow calls without letting opportunities drop or responses delay
- Translate technical field updates into clear client-facing communication
- Manage expectations around timelines, delays, scope, and execution status
- Prevent client confusion by proactively updating before they request status
4. Project Recovery & Bottleneck Resolution
- When projects stall, identify exactly where breakdown occurred (crew, materials, scheduling, approval, CRM gap)
- Step into stalled workflows and re-activate progress through direct coordination
- Escalate only after attempting resolution with full context and documentation
- Track recurring bottlenecks and flag systemic issues to leadership
- Ensure no project remains “inactive” without clear ownership and next step
5. AI-Assisted Estimating (Execution Support Function)
- When small project requests come in, use AI estimation tools to generate quick structured cost outputs
- Input accurate field data into estimation templates without deviation
- Validate estimates against known constraints before submission
- Ensure estimates are delivered fast enough to support sales conversion cycles
- Flag inconsistencies or missing data instead of guessing
6. Project Handoff & Closure Execution
- When field work is completed, confirm completion with crews and internal stakeholders
- Ensure CRM status matches real-world completion
- Trigger invoicing handoff workflows through QuickBooks visibility process
- Confirm that no project is left open after completion
- Maintain clean closeout records for every job
Requirements (Non-Negotiable)
- Fluent English and Spanish (spoken and written) — required for direct field crew coordination
- Proven experience in project coordination, construction ops, or field-based execution roles
- Ability to manage multiple live projects simultaneously without losing detail
- Strong comfort communicating directly with field crews and clients under pressure
- Experience using CRM systems for real-time operational tracking
- Ability to resolve issues independently before escalation
- Strong tolerance for fast-paced, high-interruption operational environments
- Must be proactive—waiting for instructions is a failure mode
- Must be comfortable operating across unclear or partially built systems
Candidates without real operational coordination experience in fast-moving environments will not succeed.
Tools
- Internal CRM (custom-built)
- Slack (primary coordination)
- WhatsApp (field communication)
- Questblue (calls)
- Google Workspace
- QuickBooks (visibility only)
- AI estimating tools
What We Actually Care About
- You keep projects moving even when communication is incomplete
- You close gaps between field reality and system records
- You translate chaos into structured next steps
- You communicate clearly with both field crews and clients
- You prevent small delays from becoming project failures
- You take ownership of stalled execution without waiting for escalation
What This Role Is NOT
- Not a passive project tracking assistant
- Not a dispatcher who only forwards messages
- Not a customer support role answering tickets
- Not a role where managers must tell you every next step
- Not a purely administrative CRM update position
Position Details
- Fully remote
- Contractor role
- US-aligned working hours required for real-time coordination
- High-volume construction operations environment
- Fast-paced, technical workflow with live field dependencies
Compensation
Competitive salary based on experience and operational capability.
This is a high-ownership execution role with compensation aligned to responsibility, speed, and performance impact.
Application Instructions
Respond to this scenario:
A field crew reports they completed a sign installation, but:
- client says signage is incorrect
- CRM shows “completed”
- internal manager is unaware of any issue
- crew is already moving to next site
Explain:
- What you do in the first 30 minutes
- How you correct CRM vs field reality mismatch
- Who you contact and in what order
- How you prevent recurrence across future projects
We are evaluating execution thinking, not writing quality.