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Job Description Why Work With Us? Competitive Compensation: Base salary of $65,000–$70,000 based on experience. Work-Life Balance: 35-hour work week (Monday–Friday) with 3 weeks of vacation and 10 paid professional wellness days . Benefits & Perks: Comprehensive benefits package (health, dental, eye, and paramedic), 2–7% RRSP matching, and 5 paid study days per year with potential tuition reimbursement. Flexibility: Fully remote options available for candidates located in markets without a physical office presence. The Role Staffinity is currently seeking a Bilingual Administrative Assistant to support a high-performing financial underwriting team. This is a permanent position. The successful candidate will be a detail-oriented professional responsible for the administrative management of new business files and preliminary cases. You will act as a vital link between advisors and carriers to ensure smooth processing and efficient case management. Responsibilities: Database Management: Maintain internal underwriting databases, including confidential files, resource information, and key contact sections. Case Coordination: Establish and maintain preliminary files, ordering all necessary requirements and conducting rigorous follow-ups to ensure timelines are met. Liaison & Scheduling: Collaborate with advisors and vendors to coordinate scheduling and special requirements (exception handling, fee approvals, and short-notice requests). Underwriting Support: Assist senior underwriters in managing complex, high-value cases from initial intake through to carrier approval and final transition. Research & Risk Assessment: Conduct internet research to assist in risk assessment, applying strong judgment to identify material findings and escalate potential risks. Reporting: Update weekly tracking reports and strengthen management data to help the team effectively chart performance and direction. Qualifications: Bilingualism: Fluency in both written and spoken English and French is mandatory. Experience: Minimum of 5 years of experience in a financial or insurance environment. Education: Undergraduate degree in a business-related program is desirable; industry designations (such as FLMI, ACS, or AIAA) are a significant asset. Technical Skills: Advanced proficiency in Microsoft Office (Word, Excel, Outlook) and experience navigating internal CRM systems. Soft Skills: Exceptional organization, time management, and the ability to handle highly confidential material with discretion. This is a remote position.