BI, Reporting & Data Administrator

BI, Reporting & Data Administrator Attractive benefits package; Equal Opportunity Employer; Relaxed and industrious atmosphere where you will be encouraged to speak out and contribute wherever you feel you have something to offer Apply Here We usually respond within a week Fixed term contract/agency worker for 3 month Job Role The BI, Reporting & Data Administrator is responsible for developing, maintaining and monitoring business reports and analytics across all operational departments, including Sales, Marketing and Customer Support. The role supports data accuracy, insight generation and continuous improvement of reporting processes within Sales Operations. Reporting To Head of Sales Operations Key Responsibilities Ø Develop, maintain and manage reporting, dashboards, analytics and other BI solutions. Ø Work with internal departments to understand reporting requirements and deliver actionable insights. Ø Ensure accuracy, consistency and integrity of data within all reports and dashboards. Ø Monitor and resolve data issues to ensure reliable daily reporting. Ø Support Sales Operations with data analysis, interpretation and insight generation. Ø Create and maintain documentation for BI processes, datasets and reporting outputs. Ø Train and support colleagues in using BI tools, dashboards and data sets. Ø Continuously identify and implement improvements to reporting processes, automation and data workflows. Personal Attributes Ø Highly detail‑oriented with strong commitment to data integrity. Ø Effective written and verbal communication skills. Ø Able to manage multiple tasks and prioritise effectively. Ø Collaborative, proactive and comfortable supporting cross‑functional teams. Skills and Experience Essential Ø Proficiency with BI tools such as Power BI and Power Automate. Ø Strong SQL skills and experience working with databases. Ø Excellent analytical and problem‑solving abilities. Ø Ability to work collaboratively across multiple departments. Desirable Ø Experience working within a Sales Operations or similar business environment. Ø Knowledge of CRM systems and data integration workflows. Ø Familiarity with statistical analysis and data modelling techniques. Qualifications Ø Experience in a data, BI or reporting‑focused role. Ø Training or certification in data analytics, BI platforms or database technologies. Freedom Fibre recognise the service provided by recruitment agencies and as such have a Preferred 2nd tier Supplier List, with whom terms of business have been agreed. Only suppliers who have signed up to these terms can place candidates with Freedom Fibre and will receive instruction directly from us to do so. Freedom Fibre is therefore unable to consider speculative CV's or proposals from any other third party and any speculative CV's or proposals being sent into the organisation will be treated as gifts. As such, Freedom Fibre reserves the right to directly contact any candidates who have been speculatively submitted by a third party and shall therefore not be liable for any fees whatsoever should it choose to engage the candidate’s services. Furthermore, speculative submission of candidate CV's does not establish a right of representation should the same candidate’s details also be submitted by a Freedom Fibre Preferred 2nd tier Supplier or independently by the candidate themselves. Submission of any unsolicited CV's and proposals to Freedom Fibre will be deemed evidence of full and unlimited acceptance of these terms and agreement that these terms are the totality of any commercial or contractual relationship whatsoever in respect of the candidate(s) whose unsolicited CV's were sent. Department LilaConnect Locations Stoke-on-Trent Remote status Hybrid Stoke-on-Trent Our Perks & Benefits 🏄🏻‍♀️ 25 days paid vacation We value that you get more time with your family and friends. We also offer an extra day for your birthday! 🕐 Flexible working hours We value work-life balance highly, therefore we have flexible working hours. 🏡 Hybrid working To help our team to manage their time more effectively. Regular social & team events 🕺 Twice a year we celebrate our successes as a team. Workplace, Culture & Diversity Corporate culture is essential to allow the organization to differentiate itself. In terms of image on the one hand, it has strengths both internally and externally to consumers. It is indeed a source of cohesion and motivation of employees and it limits conflicts. With customers, it conveys a positive image and can develop a feeling of closeness to the company or even become a criterion of choice.