Position Overview
We are currently seeking motivated individuals who enjoy working with people and providing helpful service to clients. This opportunity is ideal for those who have strong communication skills, enjoy helping others understand their options, and want to build a long-term career in a growing industry.
The role involves assisting individuals and families who have requested information about benefit programs designed to help provide financial protection and additional coverage beyond standard workplace benefits. The focus is on delivering clear information, excellent service, and building lasting relationships with clients.
Organization Background
For decades, our organization has helped provide supplemental benefit programs to members of labor unions, associations, and various groups across North America. Millions of individuals rely on these programs to help protect themselves and their families.
Many traditional workplace benefits can be reduced or lost when individuals retire or change employers. These programs are designed to offer long-term protection that continues beyond employment, providing additional peace of mind and financial security.
The organization has built a reputation for financial strength, dependable service, and strong client relationships. Team members are supported with ongoing training, mentorship, and opportunities for professional advancement.
Responsibilities
Daily activities may include:
Communicating with clients through inbound and outbound calls
Scheduling appointments with individuals who have requested information
Presenting benefit options and explaining coverage details
Assisting clients with enrollment paperwork and documentation
Providing follow-up support and answering client questions
Maintaining organized records using basic computer systems
Participating in training programs and professional development opportunities
What Is Offered
Weekly pay and performance incentives
Flexible scheduling
Remote work opportunities
Residual income potential
Comprehensive health benefits
One-on-one mentorship and structured training
Career advancement opportunities
Annual incentive trips and team events
Minimum Requirements
Strong communication and interpersonal skills
Good time management and organizational ability
High school diploma required (post-secondary education considered an asset)
Customer service or retail experience is helpful but not required