About the Company
American Income Life is an international insurance organization dedicated to supporting working families across the United States, Canada, and New Zealand. In New York, services are provided through its wholly owned subsidiary, National Income Life Insurance Company.
Since 1951, the company has focused on delivering life insurance, accident coverage, and supplemental health benefits designed to help protect union members, credit union members, association groups, and their families. Representatives build lasting relationships with the individuals they serve, providing guidance and support in a way that is convenient and comfortable for each client.
Key Responsibilities
Provide benefit enrollment information and confirm eligibility for participating members
Assist clients by handling incoming customer service calls and requests
Manage and route inbound phone inquiries efficiently
Return calls and follow up with members who request information or assistance
Respond to client questions regarding available coverage options while prioritizing their needs
Prepare and present personalized benefit solutions using the company’s needs analysis system
Collaborate with leadership and training teams to stay informed about new products, services, and company updates
What We Offer
Comprehensive training and onboarding program
Fully remote position (work from home)
Competitive pay structure
Weekly pay with performance bonuses
Opportunities for advancement and long-term career growth
Full benefits package available after three months
A culture that supports a strong work-life balance